Sean Shoffstall

CTO, Online marketer, search enthusiast and data junkie. Want to bring civility and citations to twitter

[Sean Shoffstall @shoffstall]

@united still sitting on the plane on the ground in sf now. 3hours sitting on a plane that has no APU so minimal AC. 5 hours delayed total now. #unitedsucks still no help. One small bottle of water.

[Sean Shoffstall @shoffstall]

@united So basically not helping at all just more work for all the passengers on the plane

[Sean Shoffstall @shoffstall]

Hey @united another 5 hour delay for an international flight second one in two months and and look our crew is about to time out. #unitedsucks

[Sean Shoffstall @shoffstall]

@united “…and thank you for your patience while our teams work to get you on your way. ^AX”

[Sean Shoffstall @shoffstall]

@united “…Please be sure to wait to file it until after completing your entire itinerary, as Customer Care only handles post-travel concerns. If you've incurred additional costs, you'll want to include a copy of your receipts with your claim. We apologize for the inconvenience caused”

[Sean Shoffstall @shoffstall]

@united “…We're truly sorry for the delays and disruption of your travel. We encourage you to file a formal complaint with our Customer Care team here: https://t.co/k21pcxXSDf, upon the completion of travel. They'll review your experience in its entirety and follow up with you directly”

[Sean Shoffstall @shoffstall]

@united Here is their reply:

“Thank you for providing this information. Upon looking into this, we see that flight UA194 has been delayed due to a technical concern which subsequently caused the crew to time out as well. The current estimated time of departure is 6:00 p.m….”

[Sean Shoffstall @shoffstall]

@united We can take care of it here in public. I spent time with your customer service reps already earlier today and nothing was done

[Sean Shoffstall @shoffstall]

@united If anyone is following I did DM my conf number and will share what they respond with minus private details

[Sean Shoffstall @shoffstall]

@garyleff

[Sean Shoffstall @shoffstall]

@UnitediAirlines No thank you we can converse here

[Sean Shoffstall @shoffstall]

@airunItedhelps Which btw your customer service team did absolutely nothing other than burn my time

[Sean Shoffstall @shoffstall]

@airunItedhelps Or we can just talk here so everyone can see you just pay lip service to customer service. I already spent time with your customer service team when we were 3 hours delayed. No sitting on #UA194 waiting for a new crew in an over heated plane because the APU is broken

[Sean Shoffstall @shoffstall]

I just published The Importance of Being Kind https://t.co/fmeIH5vbw3
I hope you enjoy it

[Sean Shoffstall @shoffstall]

@jasonlbeggs @JustSteveKing @LaravelLivewire Yeah https://t.co/L1cRd6r9Sh is really flexible and creating simple end points to feed the events was straightforward. We use drawers in Livewire to set events on the calendar. DM me your any questions you have (or here if we San do them in 240 character chunks)

[Sean Shoffstall @shoffstall]

One of the reason I love #OpenSource, you get to interact with project creators directly. I had an idea to help solve a me problem and @ph7jack jumped in and put it right into #wireui thank you!!! @calebporzio the #livewire community rocks!

[Sean Shoffstall @shoffstall]

@ph7jack You deserve it! One of my go to packages for new projects. Can’t wait to see what is next.

[Sean Shoffstall @shoffstall]

@calebporzio Congrats! So are you using polling to get the baby indicator to update periodically?