Shawn

[Shawn @shoglund]

Hey @Delta — LAS to NY, 10 First Class seats still open, yet you wanted a Global Upgrade Certificate for FC on what should be an RUC-eligible route, plus $650 just to switch to tonight’s red-eye. For a Diamond member, this feels like pure price gouging.

[Shawn @shoglund]

@YouTubeTV fix your POS browser experience!!!

[Shawn @shoglund]

@Seamless just waited an hour for an order that never came. 10pm now so most decent places closed. Now we get to hike it and find some crappy spot for dinner. What did seamless do? $5! What a waste of my time and obvious lack of concern for frequent customers! Hello DoorDash!

[Shawn @shoglund]

@angi_home Fired a handyman because he showed up high and had no idea how to install toggle bolts. Didn't have the required COI to do the work and Angi refused to give me a full refund! Disgraceful and disgusting policies. I saved you from a lawsuit if that guy got hurt.

[Shawn @shoglund]

@Apple while Apple continues to deliver top notch (though not always innovative) hardware, their software has be become less reliable and elegant in customer usability. Photos is a prime example of this. The latest version is absolutely horrible. They really need better UX talent

[Shawn @shoglund]

@AppleTV the latest UX for Apple TV is absolutely terrible! Design for the device and not the conflated ecosystem. Not counting the clutter of the AppleTV+ app, the rest of the UI was solid. Now you’ve made the entire OS just as messy! Time for a new UX team!

[Shawn @shoglund]

@pantone I don’t know who’s to blame Adobe or Pantone? In the end though I’m forced to use your terrible, worthless plug-in for Photoshop/Illustrator. Did you do any user testing? Thankfully other sites provide color conversions to Pantone numbers.

[Shawn @shoglund]

@onwardathletics these guys used to be all around great. Products are still good but if they send you the wrong item don’t bet on ever being able to get it rectified. Waited over an hour on chat and no phone number provided. Get some Cletos or save up a little extra for Winnings

[Shawn @shoglund]

@espn not a good look dismissing the overwhelming dissatisfaction of the fans for the Lomachenko-Haney fight as sentimental favoritism. Many of us have watched boxing our whole lives or have been in the ring before. Carrying the judges’ water is just sad. Take a cue from Atlas!

[Shawn @shoglund]

WIth all the hype around ChatGPT and natural language models, this breakdown is fascinating in how it can be applied to other species. For all the challenges so many companies have with localized content and accurate machine transl…https://t.co/ecCASZIYeA https://t.co/PmaQlzj5RT

[Shawn @shoglund]

Check out my latest article: CURRENT STATE OF GENERATIVE AI…WHAT IT MEANS FOR CREATIVES, ITS USE AT SCALE AND INDUSTRY MUSICAL CHAIRS https://t.co/Fqc3NZqoSZ via @LinkedIn

[Shawn @shoglund]

@optimum you guys provide the absolute worst internet service I’ve had since dial-up! 4 days of constant outages in Hudson Valley area. Don’t know if you realize people work from home and rely on you! Will be happy to switch to @verizonfios as soon as they are an option!

[Shawn @shoglund]

Check out the Prince x PSG Sweepstakes! https://t.co/ghobjCkglj

[Shawn @shoglund]

Last Wednesday closed a chapter of my career working with the best tech company on the planet, IBM. I can't say enough about the people who work there and the truly incredible design practice and leadership teams they have in place. It was a bittersweet m…https://t.co/ijI4dOhWCK

[Shawn @shoglund]

I’m happy to share that I’m starting a new position as Freelance Creative and Digital Experience Consultant at Aquaripen Creative! https://t.co/FJDT0Dnd4n

[Shawn @shoglund]

@Art0fficialAge “Ballad of Dorothy Parker”

[Shawn @shoglund]

@GEICO Found out my policy is increasing monthly by over 20%! That makes our inflation hike look like a walk in the park. This is pure greed. I have a perfect driving record and now have to take a course just to get back to the rate you quoted me? Will be seeking new coverage!!!

[Shawn @shoglund]

@DAZNBoxing fix your jank app on Apple TV for PPV purchases. QA, try it sometime

[Shawn @shoglund]

I'm excited and honored to be on the speaking line-up for @BrandInnovators Livecast Series this Thursday, 4/7. Registration is free so I hope to see you folks there. RSVP here: https://t.co/G3VvAQw23h
#BILivecast https://t.co/7Avv0Y2Lgw

[Shawn @shoglund]

@Hertz I don’t think having gold status makes any difference with this company. Been hung up on by roadside emergency 3x and wasting my last day in Telluride trying to get a tow. Worst service I’ve experienced with a car rental service. Thank god I’m not stranded on a road