@AmazonHelp (Another) also — I can now order on https://t.co/jxQyZm8YB1, but I can’t access any of my account information (like login/security) (that still requires a passkey) and all of the other services I’m still locked out of completely.
Hey @amazon your automated customer service response needs work. And if you’re thinking “why did you let us know first?” I did. You sent me the same email again. Still can’t access my account. And still don’t want to download WhatsApp to do it.
@AmazonHelp Also, this isn’t just https://t.co/jxQyZm8YB1. I’m also locked out of Kindle, Amazon Music, Audible, and Amazon prime tv. Someone in your company has put a passkey on my account and I can’t get them to remove it.
@AmazonHelp I appreciate the response, but this isn’t a “processing” issue. I got an email yesterday (no specialist, just no-reply) saying sorry some of my orders were canceled (not sure??) but the issue is fixed now. Except that it’s not. Called CS again, and was told we have to start over.
@AmazonHelp@amazon I have talked to your customer service three times now. They tell me it’s a diff dept, that doesn’t take phone calls so we just have to wait for them to work a ticket. :/
The joy of a dog who has lived on the streets on two legs for 9 years, at the moment it first got fitted with prosthetic legs... please don’t scroll without leaving him a big heart ❤️ for him