@GeorgeJSaliba The first thing to train are the first 5 steps. 50% of buyers, buy when they get a good walk around and demonstration, so start with those skills first.
@GeorgeJSaliba How can a manager let a new hire not get a sale. Giving a green pea so much independence that a salesmanager can't close a deal tells me the problem is your sales system and a lack of showroom control.
@GeorgeJSaliba How many hours of training have you given him? If it's less than 50, it's on you. Selling cars is very hard for green peas. Most dealerships don't train and have very loose selling systems. A good selling system makes an average buy good and a good guy, spectacular.
@SnellSZN The $4.99 rotisserie chickens. I buy 2, strip the meat from the bones, get 2.5lbs a bird. I put the bones in a slow cooker and cook on low overnight. I get a little less than a gallon of chicken stock. Best deal in the store.