Shreyash Parekh

Student, Dreamer, Car Lover

[Shreyash Parekh @shreyash99]

Friends:- Job ke alava free time me kya krte ho?
Me:-

[Banarasiadda @banarasiadda]

Tour guide hu bhai rishtedaro ko banaras ghumaata hu🥲

[Shreyash Parekh @shreyash99]

@Cleartrip @airindia - Can you please guide @Cleartrip to add Additional Baggage to my PNR

[Shreyash Parekh @shreyash99]

@Cleartrip I have recently booked a flight (TripID: 260723126912) for
(@airindia Eticket 0984847752330) with 25kg extra baggage which has not been added to the itinerary.
Logged a case to @Cleartrip (CaseID 31344370) but awaiting response.

[Shreyash Parekh @shreyash99]

@Cleartrip Please share the reason why you're not able to add baggage so that we can take it ahead and resolve with @airindia

[Shreyash Parekh @shreyash99]

@Cleartrip @airindia Awaiting for @Cleartrip to share the issues that you had facing while adding baggage over @airindia portal

[Shreyash Parekh @shreyash99]

@Cleartrip Please share your valuable reason why you are not able to add baggage.
@airindia will help in resolving the issue.

[Shreyash Parekh @shreyash99]

@airindia I have already paid to @Cleartrip for adding my baggage.

@Cleartrip couldn't add baggage at the time of booking.

I don't want to take refund but I would like @Cleartrip to book my additional baggage on @airindia website.

[Shreyash Parekh @shreyash99]

@Cleartrip @airindia I had also shard the link which has been expired now over ESCALATION email as well as over DM on X.

@airindia Please share a new link and @Cleartrip - Please complete the transaction within 2 hours.

The link provided today got expired.

[Shreyash Parekh @shreyash99]

@Cleartrip Hi Mansi

As stated by the airline in the above tweet,
You can add baggage by clicking on the link provided by @airindia.

@airindia - I had booked flight via @Cleartrip
However the additional bagged wasn't added
Please guide @Cleartrip for adding baggage.

[Shreyash Parekh @shreyash99]

@airindia @cleartrip I have shared the link to the escalation email ID. Please pay within 2 hours.

[Shreyash Parekh @shreyash99]

@Cleartrip Baggage can be added to the @airindia portal.
@Cleartrip - Please add the baggage directly instead of me paying for it and asking for reimbursement.

[Shreyash Parekh @shreyash99]

@airindia @airindia / @Cleartrip Please coordinate and pay for the charges instead of reimbursement - @Cleartrip

@airindia - Please share the link of payment to the Cleartrip

[Shreyash Parekh @shreyash99]

@airindia Please add 23kg (1 additional baggage) and 2kg extra weight, total 25kg of allowance.

I have DM the details.
@Cleartrip will help in clearing out the dues.

[Shreyash Parekh @shreyash99]

@Cleartrip @airindia I have recently booked a flight and @Cleartrip is not able to add baggage to the itenary. Please help them.

I have raised the concern in July and @Cleartrip couldn't resolve it.

CC:- @AAI_Official

[Shreyash Parekh @shreyash99]

@Cleartrip Hi Mansi

Please reply back with your insights over email.

[Shreyash Parekh @shreyash99]

@Cleartrip Please share the communication with the airline @airindia which says the customer could only do it and @Cleartrip cannot.

[Shreyash Parekh @shreyash99]

@Cleartrip Hi Mansi,

My Query or issue has not changed since the day it was raised. i don't see any progress on the case ID as of now.

Please communicate on the following thread over email for future queries:-

[Shreyash Parekh @shreyash99]

@help_delhivery It has been more than 24 hours, still awaiting response from the team.
Please cancel the order or share detailed progress and the timeline of completion.

cc:- @manasagrawal99

[Shreyash Parekh @shreyash99]

@Delhivery This has been an extremely disappointing experience. My shipment has been stuck at the Chennai facility for several days with the same generic update: "Network congestion is causing a slight delay in transit."

(1/2)

[Shreyash Parekh @shreyash99]

@Cleartrip Please fix your technical issue or raise it to @airindia for assistance.

If I'm able to add the baggage online, why can't @Cleartrip do it?

[Shreyash Parekh @shreyash99]

@Cleartrip Hi Mansi

I would like Cleartrip to add the baggage to the airlines Website instead of me doing it and asking for reimbursement.