Shubham Rastogi

I listen to what the lyrics of the winds and beats of the mountains has to say. Iam a traveller, Rap ka Shaukeen

[Shubham Rastogi @shubhrstg]

@motorolaindia I've been hearing this for more than 2 weeks now without any real support.

[Shubham Rastogi @shubhrstg]

Still no support from @AmazonHelp or @motorolaindia , it's already more than 15 days of struggle.

[Shubham Rastogi @shubhrstg]

@amazonIN sending defective phone with no return option, seems like a scam, @motorolaindia Moto Razr 50, the worst phone for its price point, received defective phone, customer support doesn't help. What is the point of buying online when I have to toggle between service centers.

[Shubham Rastogi @shubhrstg]

@motorolaindia Please, issue a service denial letter, I've lost hopes of someone from Motorola helping me out. Thank you!

[Shubham Rastogi @shubhrstg]

@JohnRayhan and also correct the leadership within.

[Shubham Rastogi @shubhrstg]

@motorolaindia Received a call, asked them to call at a different time; since I was busy, no calls after that. Seems like #Motorola doesn't want to get this sorted. Customer experience 0; I've been a Moto customer in the past, regret it all today.

[Shubham Rastogi @shubhrstg]

@nitinmahalwal @AmazonHelp @nsitharaman @nsitharamanoffc Ye to bahut hi galat hai

[Shubham Rastogi @shubhrstg]

@nitinmahalwal @AmazonHelp Majaak bna ke rakh diya hai customer ka toh.

[Shubham Rastogi @shubhrstg]

@AmazonHelp Thanks for speaking up that you won't be able to help me; well understood.

[Shubham Rastogi @shubhrstg]

@ThtKashmiriGuy 100% sach

[Shubham Rastogi @shubhrstg]

@nitinmahalwal @AmazonHelp This is bad, seems it's time to return to stores, at least they provide after sales support.

[Shubham Rastogi @shubhrstg]

@AmazonHelp So, this good, you can't help without service denial letter and they won't deny the service just keep streching the duration till the customer is fed up and dumps the product. Great job.

[Shubham Rastogi @shubhrstg]

@AmazonHelp Exactly what I mentioned, directing me towards Motorola; @AmazonHelp you're no help.

[Shubham Rastogi @shubhrstg]

@AmazonHelp All @AmazonHelp would do in terms of resolution in DM's is to direct me towards @motorolaindia , who would further hang my problem on dried wire. Have been doing this for past 15 days now. Fed up.

[Shubham Rastogi @shubhrstg]

@motorolaindia Still no calls/ emails from anyone. No resolution being provided. @AmazonHelp , it's been almost 12 days, Iam struggling to get a defective phone returned/ replaced. Please help. Moto is of no help.

[Shubham Rastogi @shubhrstg]

@amazonIN sending defective phone with no return option, seems like a scam, @motorolaindia Moto Razr 50, the worst phone for its price point, received defective phone, customer support doesn't help. What is the point of buying online when I have to toggle between service centers.

[Shubham Rastogi @shubhrstg]

@motorolaindia Received an email 2 days back that someone from the service center will connect. No one has reached out till yet. Please, check and let me know.

[Shubham Rastogi @shubhrstg]

@shagun_yaar Sabki nhi aayi laxman

[Shubham Rastogi @shubhrstg]

@prachii_615 Ma'am ya Maaidam 🤣🤣

[Shubham Rastogi @shubhrstg]

@motorolaindia Just sent a DM

[Shubham Rastogi @shubhrstg]

@motorolaindia Email sent, no response though

[Shubham Rastogi @shubhrstg]

@motorolaindia Sure, will do