Lily Shum

Northerner in the big city🇬🇧
My bestie bestie he my bestie! 17/06/16😇❤

[Lily Shum @shummmy94]

I keep being told the teams will look into it and I have been placed on a priority list. Sure, 20 days feels like it. Absolutely disgusting service, I am truly shocked from https://t.co/yJc44G4uty and would never have expected that #trip #trip.com

[Lily Shum @shummmy94]

So @Trip , when are you going to fix my account for an issue I have flagged over and over again since 30th August? As a huge company, it is absolutely appalling that there has been no resolution yet when you claim to have teams working on the issues.
#trip.com #customerservice

[Lily Shum @shummmy94]

That I have spent lots of money on building up. The worst of it is just the absolute lack of care and customer service towards my problem. Nobody has actually made an effort to help me resolve this issue and I’ve had hotels cancel on me because the payment didn’t go through #trip

[Lily Shum @shummmy94]

@TrueMoveH @SMTrueThailand 6 - @TrueMoveH @SMTrueThailand but noone at True notified me until I went into the store the 3rd time and asked why I still didn’t have my money. I was told 7-14 days, then 7 days, 7-14 days. Disgusting service and I’d not recommend True to anyone at all! #truestore #truethailand

[Lily Shum @shummmy94]

1 @TrueMoveH @SMTrueThailand in 31 years of being alive, I don’t think I’ve ever had service as truly excruciatingly awful as True in Thailand 😅 bought an eSIM from their website, when I tried to use it I was told that there are many people having problems with this eSIM and -

[Lily Shum @shummmy94]

@TrueMoveH @SMTrueThailand 5 - @TrueMoveH @SMTrueThailand the second time I went into the Phuket store to try to sort this, I was told by a moody manager that I should call True and sort it out myself. This was also the time I found out that the documents that had been sent off for my refund had a problem

[Lily Shum @shummmy94]

@SF_England hi, I need someone to contact me about arrears please

[Lily Shum @shummmy94]

https://t.co/R6Z5JeoD0j

[Lily Shum @shummmy94]

@HMRCcustomers hi, can you please direct message me so I can speak to someone? Thanks

[Lily Shum @shummmy94]

Men ain't shit. Garbage

[Yeager 🇳🇬 @14_HK_]

The weekend lasts for like 2 hours then it’s Monday again ffs