@British_Airways - absolute shambles of an experience for my wife. You change our flights to Qatar and then refuse to change my wife's name despite a marriage certificate being shared on about 3 separate occasions! We travel in less than 2 weeks. #toflytofail help needed!
@British_Airways Thanks for coming back to me. Yes, that's correct. The booking was made with BA, you changed the flights to Qatar because you stopped flying to Dubai. Given you can easily change us to Qatar when it suits, surely you can amend the name on a One World partner booking?
@johnnyddavidson Mikey 'the liability' Lewis is at it again. He isn't intelligent enough to control his aggression. I wouldn't mind but he went missing during The Ashes.
@AmericanAir So, @AmericanAir, we are 21 hours delayed and we go to the gate and find out we are going to be a further 3 hours delayed as a minimum...24 hours in total and counting. How embarrassingly poor is your organisation..!?
@AmericanAir - so we are in MIA, deplaned firstly due to a late secondary pilot (yes, seriously!) and now also deplaned as the plane is too hot! Beyond woeful. #shambles#firstandlasttimewithAA!
@British_Airways To compound the lack of awareness of BA staff, I've just come across the below that says there is a 'provision' at the back end of T3 Manchester Airport. It's amazing that non-BA staff know more than you. https://t.co/mhHcUdkZXH
@manairport@British_Airways - arrive at T3 today to find the lounge used for BA passengers has been closed. No prior communication, no staff to advise, no provision elsewhere, nobody has a clue. #shambles