Siddharth Sharma

Indian 🇮🇳| Engineer | Photographer 📸| Poet 🖌

[Siddharth Sharma @sid2288]

@LenskartSupport Hi Swapnil,
Waiting for final resolution.

[Siddharth Sharma @sid2288]

@Lenskart_com @peyushbansal This is a long thread, please read all tweets, very important for you.

1. Today after years i visited lenskart Phoenix Marketcity Bangalore for pair of glasses.
2. Did eye test - all good there!
3. Selected the frames and then arrived for billing.

[Siddharth Sharma @sid2288]

@CareDominos Waiting for resolution, please call

[Siddharth Sharma @sid2288]

@dominos_india @dominos Please teach some professionalism to your small city outlet guys, they literally kept the phone receiver aside. I tried them 40 to 50 times, can’t reach them.

Please help .

There is no way to get help now

[Siddharth Sharma @sid2288]

@LenskartSupport @peyushbansal Your company sucks, please see how difficult it is to get consumer support! I am unable to speak to customer support after hours of time wasted! #shame

[Siddharth Sharma @sid2288]

@LenskartSupport Are you there ?

[Siddharth Sharma @sid2288]

@LenskartSupport Still waiting

[Siddharth Sharma @sid2288]

@LenskartSupport @Lenskart_com waiting for call

[Siddharth Sharma @sid2288]

@LenskartSupport 12 PM is good. Please call and DM.

[Siddharth Sharma @sid2288]

@CareDominos Dear Dominos team, your response is awaited!

[Siddharth Sharma @sid2288]

@LenskartSupport Sorry but never received any call ! My number was always on.

Dispatch is not the only issue, how about the price difference in online vs store and fooling the customer around on wrongful information and charging a hefty price?

Please immediately call me!

[Siddharth Sharma @sid2288]

@CareDominos Any updates team ?

[Siddharth Sharma @sid2288]

@LenskartSupport Now delivery is changed to 12th June??

Due to rigorous quality checks, your Lenskart order is taking longer than usual. We will now get it to you by 12 June

This is unacceptable, i am flying on 6th June itself. Please call .

[Siddharth Sharma @sid2288]

@CareDominos Are you listening??

[Siddharth Sharma @sid2288]

@Lenskart_com @peyushbansal Order id 1341360912
Phoenix marketcity Bangalore store
#lenskart #scammed #eyeglasses #sunglasses #indiancompanies #consumer #consumerhelp #consumervoice #india #indianconsumer #sharktank #peyushbansal

[Siddharth Sharma @sid2288]

17. My conclusion is Lenskart stores are totally cheating the customers and in app they have different options to confuse people.
18. Felt like trapped, hope i will get either proper refunds or will see to cancel this order

@Lenskart_com @peyushbansal hope you see this feedback