Siddh Ahirwar

[Siddh Ahirwar @SID_Eaglei]

@NivaBupaSupport @policybazaar

[Siddh Ahirwar @SID_Eaglei]

@Niva_Bupa
Claim is pending for the last 1.5 months. Your team is demanding documents that were not prescribed during the emergency operation. As advised by Niva Bupa customer care, I submitted a doctor's note confirming the same, but it is now being rejected. Claim no- 3433611

[Siddh Ahirwar @SID_Eaglei]

@Niva_Bupa
Claim is pending for the last 1.5 months. Your team is demanding documents that were not prescribed during the emergency operation. As advised by Niva Bupa customer care, I submitted a doctor's note confirming the same, but it is now being rejected. Claim no- 3433611

[Siddh Ahirwar @SID_Eaglei]

@NivaBupaSupport I have call recording of Niva Bupa customer care who suggested for submitting the document.

[Siddh Ahirwar @SID_Eaglei]

@physics__wallah i enrolled by paying money but while booking slot page is not found.

[Siddh Ahirwar @SID_Eaglei]

@IndiGo6E @MoCA_GoI
Regarding the recent IndiGo flight disruption. Two passengers were booked under PNR and were affected due to the disruption.I have received compensation of Rs. 5,000 for only one passenger. I mailed but not received any response. Customer care no response.

[Siddh Ahirwar @SID_Eaglei]

@IndiGo6E @MoCA_GoI
Regarding the recent IndiGo flight disruption. Two passengers were booked under PNR and were affected due to the disruption.I have received compensation of Rs. 5,000 for only one passenger. I mailed but not received any response. Customer care no response.

[Siddh Ahirwar @SID_Eaglei]

@Pepperfry @jagograhakjago @PMOIndia @Pepperfry @TweetShah
Thanks ..I got my refund back on 06th Feb'25 finally which was pending since Sep-24.

[Siddh Ahirwar @SID_Eaglei]

@Pepperfry @jagograhakjago @PMOIndia Sir,Your team providing updates since June-24. Still issue not resolved. I dont want update . I want my product or money back.

[Siddh Ahirwar @SID_Eaglei]

@Pepperfry @TweetShah .....plz return my money.

[Siddh Ahirwar @SID_Eaglei]

@Pepperfry @TweetShah Sir, attaching my invoice , ordered on pepperfry on 7th Aug. Item came damaged and taken back on same day. Till date i have not recived my money nor Item. Your team is not providing any assistance. They gave only next dates. Kindly suggest what to do.

[Siddh Ahirwar @SID_Eaglei]

@Pepperfry Please dont lie here l....kindly show me the refund details. I have not received any mail and money.

[Siddh Ahirwar @SID_Eaglei]

@Pepperfry I have not received any update.

[Siddh Ahirwar @SID_Eaglei]

@Pepperfry Not received item. Waiting since more than 2 months.

[Siddh Ahirwar @SID_Eaglei]

@Pepperfry @Pepperfry still waiting.....no action taken to reolve the issue.

[Stock Scrapper @Stock_Scrapper]

Beware from staying there. Don’t ever rely on @makemytrip and also don’t rey on the fake reviews on make my trip as @makemytrip is posting fake reviews for many hotels. And then they don’t even investigate anything on complaining, even after providing evidences.
PATHETIC

[Stock Scrapper @Stock_Scrapper]

After all this email and social media post, this guy Radhe who is as rude as a person can get calls me up and says he is deleting my comment, without giving me any explanation as in how and why this happened at the first place.

[Mangalam Maloo @blitzkreigm]

Let me just say it - Air Travel is becoming a mess.

What was once a joyful experience is now becoming a dread.

Unfortunately consumers have no say in it. We're at the behest of a crazily one sided ecosystem.

For a 9 am flight, one's day roughly starts at 5 am and by the time they reach any destination it's past noon at least. Not to mention the crazy mafia of cabbies or the ordeal to get out of the airport post landing.

This 8 hour ordeal is filled with a long journey to the airport, navigating through multiple ID checks, multiple bag screenings, security checks and no real assistance from the staff who only look at everyone as if they're doing them a favour.

This, is assuming the flight is on time and all goes well.

Now God Forbid, If your flight is delayed, your problems have begun to compound. You are now going to get sucked into the quicksand of an apathetic ecosystem.

No clear communication by the staff, no empathy or aid to passengers who may either be old, unwell, travelling for a happy family occasion, a bereavement or even an all important work commitment.

Why is this lopsided?
- If you get to the airport even marginally after their long cut-off time, you aren't allowed to fly. But they can continue to delay flights without any intimation.

- If your bag is even marginally heavier, they won't let it in without charging you. But, if you're carrying just a handbag on a full flight they'll bully you into checking that in, because "no space"

- If you carry a bottle of a beverage, it’s considered a security threat. If they sell the same bottle at 5X the price, it’s convenience.

- They can keep you on a stationery plane without air conditioning, food or even the freedom to use a lavatory. But the minute you show any frustration, they may take strict security action against you and perhaps even make you ineligible for flying.

- You're at the mercy of an airline where gate changes, flight changes, aerobridge and bus changes are frequent and random. But if you miss any of these announcements it's your fault because we told you its a Silent Airport.

- You have to book tickets and pay in full immediately, that’s fair. But they will return the money only in 7 working days after deducting crazy cancellation charges of your initial amount. In a lot of cases, any refund is given through discount vouchers and subject to terms and conditions.

The worst part however is, no one knows a way out of this! Demand-Supply-Cost-Infra-Rules-Regulations-Safety-Security are all important and must be adhered to. Everyone's equally helpless.

The only solution – Airlines - please, please, please – train your staff to be more empathetic, helpful and respectful to passengers and ensure the processes are all customer focused and not just cost focused. What's a process, can't be changed. But what can, is the experience you provide.

Not sure if this will even make a difference to anyone, but that’s all one can do as a customer without much choice, right? Make a suggestion or voice a rant.

An airline isn’t just about stuffing people in a metal tube and transporting them. It’s about connecting people to their loved ones. Parents meeting children in different cities, a couple celebrating a milestone occasion, a family having worked very hard to save up for this trip. It’s a celebration of one of mankind’s greatest inventions.

@airindia @airvistara @AkasaAir @IndiGo6E @flyspicejet @DGCAIndia @consaff @LiveFromALounge @TheSanjivKapoor

[Siddh Ahirwar @SID_Eaglei]

@talk2anuradha 0