Utkarsh Verma

[Utkarsh Verma @sijuvrm]

@help_delhivery @delhivery , @help_delhivery any update on my shipment?, tracking still shows same status, is someone looking into it ? Unable to reach customer support via phone or chat. Why is your support so terrible?

[Utkarsh Verma @sijuvrm]

@delhivery My shipment is stuck at the same location in destination city, for the past 6 days and is shown as "Network Congestion." I need it urgently since it contains medicines. Can you please help?

[Utkarsh Verma @sijuvrm]

@Fancy_Thinker @delhivery @help_delhivery Yes same happened, but what else can we do? Not reachable via phone, no proper reply to message and chat. If shipment is lost or stuck there seems to be no accountability and no proper action. Not even sure if someone is looking into it.

[Utkarsh Verma @sijuvrm]

@help_delhivery @help_delhivery , @delhivery , I sent you the details via DM but got no reply, Can you please take this seriously.

[Utkarsh Verma @sijuvrm]

@BlueDartCares @SamsungIndia @BlueDart_ Despite repeated complaints and assurances, there has been no movement or resolution.
As the shipper and seller, I request @SamsungIndia to coordinate with @BlueDart_ and help ensure the package is delivered without further delay.

[Utkarsh Verma @sijuvrm]

@BlueDartCares Facing an unexpected delivery delay due to internal routing issue, even after multiple follow-ups with customer support. The promised delivery date has already passed and tracking has shown no meaningful update for many hours. Kindly look into this urgently.

[Utkarsh Verma @sijuvrm]

@BlueDartCares @SamsungIndia @BlueDart_ @SamsungIndia Requesting your intervention regarding my order shipment handled by @BlueDart_. The package has been delayed for over 48 hours within the same city due to an internal routing/serviceability issue on the courier side.

[Utkarsh Verma @sijuvrm]

@BlueDartCares @BlueDart_ Multiple calls, emails, and complaints later, there is still no actual movement or resolution. Requesting immediate escalation and delivery instead of repeated generic responses.

[Utkarsh Verma @sijuvrm]

@BlueDartCares @BlueDart_ The issue is not just the incorrect PIN mapping anymore, but the complete lack of action even after multiple complaints and assurances. I have previously received several Blue Dart deliveries at the same address and PIN without any issue.

[Utkarsh Verma @sijuvrm]

@BlueDartCares @BlueDart_ If serviceability mapping has changed, that is an internal operational issue and should not delay a shipment already within the same city. The package has been stuck at the same status for over 48 hours despite being barely an hour away from the correct delivery centre.

[Utkarsh Verma @sijuvrm]

@BlueDartCares Shared. Please take appropriate action.

[Utkarsh Verma @sijuvrm]

@AmazonHelp Please provide me the email address to which I need to send the details.

[Utkarsh Verma @sijuvrm]

@AmazonHelp, @amazonIN I ordered a monitor on 6th May which was delivered damaged,After lot of requests & esclations replacement was delivered on 18th May,it turned out be damaged as well. Support team created return and now return is being denied by pick up agent Please help me

[Utkarsh Verma @sijuvrm]

Pick up agent denied saying he is supposed to pickup in working condition or he will be liable. The return window is closed. From the day (6th May) I ordered this monitor till today it has so much hassle and pain for me. Never expected this to happen from Amazon

[Utkarsh Verma @sijuvrm]

@AmazonHelp I am following up over email but not getting any help or update. That's is reason I am asking for alternate ways. Issue is same as it was 5 days ago.

[Utkarsh Verma @sijuvrm]

@AmazonHelp @amazonIN Fake Dlvry attempts,Dlvry team delibirately delaying,not taking item OFD after repeated req from 13th May til today. SM team,concern team,Leads not keeping promises.Dlvry date moved twice w/o my knowledge.Nt sure who at Amazon can help me next.Very frustated

[Utkarsh Verma @sijuvrm]

@AmazonHelp I am not satified with the help provided over the email for past few days. Issue is still not resolved. Please suggest an alternate way to escalte my concern. Please help in me reaching someone at Amazon who can actually take action to resolve the issue.

[Utkarsh Verma @sijuvrm]

@AmazonHelp This is a replacement order, I believe delivery team is causing delay to avoid penalty on item they damaged during transit and Amazon is not able to do anything about it.Shows how much control Amazon has on Delivery. No one is serious about looking into the issue and resolving it

[Utkarsh Verma @sijuvrm]

@AmazonHelp Yes I have received the email on same 3 days ago but it is of no help. They are not providing any resolution. Just extending dates and same 'waiting can tiresome and bothering...we are sorry...' copy paste reply.