Sujit Jain

[Sujit Jain @silentkeel]

@AlaskaAir sent

[Sujit Jain @silentkeel]

@AlaskaAir coz of your domestic connection delay, missed the international connection.
Had to spend another day, miserable.

[Sujit Jain @silentkeel]

@cathaypacific Sent

[Sujit Jain @silentkeel]

@cathaypacific seeking resolution regarding a recent rebooking issue involving elderly passengers.
Our direct SFO–HKG flight was canceled and we were re-routed via LAX. However, the ticket was partially updated to show SFO–LAX–HKG. The essential HKG–BLR connection was never added

[Sujit Jain @silentkeel]

@cathaypacific Elderly parents navigating these successive errors and uncertainty has been extremely stressful for them and ranks as one of the poorest experiences they have had with @cathaypacific
Requesting fair resolution for the inconvenience and disruption caused.

[Sujit Jain @silentkeel]

@cathaypacific The first customer service representative we spoke with was unable to make the necessary corrections despite a 45-minute call. A second representative successfully restored the HKG–BLR segment and rebooked the itinerary as SFO–DOH–BLR.

[Sujit Jain @silentkeel]

@cathaypacific @cathaypacific Had to teach your associates partner rules which they booked with parnter after 2 hours on call. This is how you treat elderly passengers?
2/2

[Sujit Jain @silentkeel]

@cathaypacific you cancelled SFO–HKG. Rebooked my 70yo parents on Alaska SFO–LAX that lands after LAX–HKG departs — automatic miss. Spent 2 hours forcing your team who wasn't willing to book on partner flgiht. No optimal CX flights left. 1/2

[Sujit Jain @silentkeel]

@elonmusk

[Sujit Jain @silentkeel]

@Tesla_India LFG!!

[Sujit Jain @silentkeel]

@Airtel_Presence call anytime

[Sujit Jain @silentkeel]

@tarunstweet woah!! are these available in India?

[Sujit Jain @silentkeel]

@outpowerhosting do you support payment by paypal?

[Sujit Jain @silentkeel]

@comgateway Why do i have to bear the other losses when its your fault to lose the package!

[Sujit Jain @silentkeel]

@tarunstweet cool.

[Sujit Jain @silentkeel]

@anaggh Madhur is also a girl's name.

[Sujit Jain @silentkeel]

@tarunstweet when are you planning for? Where was this ride then?

[Sujit Jain @silentkeel]

@tarunstweet Leh ride?

[Sujit Jain @silentkeel]

@ideacellular Sent 2 DM's in the evening. Care to reply?