Simon Hazel

The official account for my tweets to complain about terrible customer service and Rip-off Britain.

[Simon Hazel @simon_hazel]

@OTESportsGB Won't be buying anything while you still use #evri as your delivery courier.

[Simon Hazel @simon_hazel]

@OTESportsGB as much as I love your products, trying to get them delivered from #evri is more than I am prepared to deal with. Hope you find a better courier soon. #wheresmydelivery

[Simon Hazel @simon_hazel]

#evri with their usual bullsh*t. Miss the delivery slot by over 4 hours and then attempt a delivery in the 10 minutes I leave the house. Back to house arrest tomorrow or maybe they can just stop lying?

[Simon Hazel @simon_hazel]

@TriDorisimo On the infallible Track & Trace.

[Simon Hazel @simon_hazel]

#MOTDTop10 watching the #worldcup programmes and @GaryLineker @alanshearer just given @MicahRichards heaps when he said #Ronaldor9 won 2 World cups. #usa1994 and #japan2002. He was right!

[Simon Hazel @simon_hazel]

@AmazonHelp I was. Order cancelled due to non-delivery, I'll buy what I need elsewhere. Will the Prime price increase improve your service?

[Simon Hazel @simon_hazel]

@AmazonUK what is the point of paying for Prime. I currently receive about 50% of my orders, even ones where I've specified a day where I'm home. It is an unbelievable way to run a business. 😡

[Simon Hazel @simon_hazel]

@Timequake61 @Feargal_Sharkey The government makes more money in fines from the discharges.

[Simon Hazel @simon_hazel]

@SimonCrick1 That has got to be the most annoying. The waiting in for a delivery and it is either left outside with no doorbell ring or gets "delivered" and you can never find it.

[Simon Hazel @simon_hazel]

Well, Amazon have lost half of my delivery again. But great news, I can claim a refund from tomorrow!! What sort of business model is that? How about just delivering what I've ordered rather than having to make multiple orders to piece together an order? Too radical?

[Simon Hazel @simon_hazel]

@SimonCrick1 Yep, I've had similar. They've perfected their automated customer service in that it's practically impossible to speak to anyone. I know I can re-order but the increasing frequency of orders going missing is bull💩

[Simon Hazel @simon_hazel]

@AmazonHelp Orders haven't been delivered by Amazon. If you can't guarantee a delivery better than 50% of the time, that's not good enough and I'll be buying elsewhere.

[Simon Hazel @simon_hazel]

@AmazonHelp I understand the refund policy. I don't understand why or how frequently my orders go missing through the Amazon delivery service. #lackofdeliveryservice

[Simon Hazel @simon_hazel]

@BeckyRLH Unbelievably it was after when my back had totally given out. 😂😂

[Simon Hazel @simon_hazel]

@British_Airways Well, it's been another 6 days since your belated reply, are you going to just ignore me now you've pocketed my money. Honestly, it's a pathetic response so far. 😡

[Simon Hazel @simon_hazel]

@British_Airways still no reply to my enquiry. Very poor service. I hope the £200 you've stolen makes it way to the wages of your overworked staff. Being busy is not a good enough excuse, we're all busy. #scammers

[Simon Hazel @simon_hazel]

@sajidjavid 😂😂😂

[Simon Hazel @simon_hazel]

@British_Airways Hi @British_Airways Hannah, given it has taken 6 days to reply to me, it should come as no surprise that I completed my weekend trip with another airline, so my BA booking is now dead. I have sent a DM. Feel free to surprise me with your response. I will not be holding my breath.

[Simon Hazel @simon_hazel]

Just posted a photo @ Dolomites Italy https://t.co/g4XctRWoW4