Simon Burt

[Simon Burt @simonburtjwp]

24 hours and still waiting for reply. Almost as long as being on hold hold trying to speak to an actual person.

[Simon Burt @simonburtjwp]

@British_Airways Please can you tell me what the status is of the OnBusiness programme? All website links are broken, phone numbers not working and no way to redeem points. It has been this way for 2 weeks now.