@AirwaysService I have tried so many times to get through to customer service and speak to someone with NO SUCCESS. I have held the line for an hour several times! Please can someone urgently get in touch with me. I am losing money and points due to this terrible customer service
@sendgrid_ops I have rasied a support ticket and witing for a reply. I am unable to upgrade an account your documentation does not reflect. I need to upgrade asap as we need to send emails. Please let me know how...
What is one supposed to do when a domain is due for renewal today and the support team doesn't reply or help. How can I remove my domains from @domainmonster?π€¨
@domainmonster@LaingCallum I am still waiting for someone to help me update my payment details, the card I have on my account is old and I am unable to add a new one please can someone resolve this ASAP. My domain is due for renewal today!
@domainmonster I have sent over 3 emails to support and no reply. I have tried calling and no the phone line is no longer available. You are sending me emails to renew a domain by the 13th but I can't update payment details. Please advise.
Same for me - @domainmonster reply to my tweets but not to my emails. @domainmonster telephone number 0845 366 2467 also tells me I have dialed an incorrect number π€¨
@BlacksHelpTeam 3 days ago i placed an order your tracking system says received and still in your warehouse. How long does it take to send it once the order has been received?