Simon Turtington

Ironman !!!

[Simon Turtington @simonturt]

@TipsterSte I do, L1 pal

[Simon Turtington @simonturt]

@TipsterSte Put simply, he's a cunt.

[Simon Turtington @simonturt]

@Peety_Editor @secondsout_ @MatttQuinn @FightDisciples have retired I think 🤔

[Simon Turtington @simonturt]

C I u5' n https://t.co/1A22o5AVhu

[Simon Turtington @simonturt]

https://t.co/6Thl9ZfR8J

[Simon Turtington @simonturt]

@ConorNigel Cheat

[Simon Turtington @simonturt]

W22w https://t.co/oaVEdCHKFA

[Simon Turtington @simonturt]

https://t.co/sCu6pj4DkG{899BA3D4-7F65-49EC-B0DF-1B9C087C5611}&homeArea=home

[Simon Turtington @simonturt]

@virginmedia Yes

[Simon Turtington @simonturt]

@virginmedia complete work as the pit at the other end has been tarmacked over and they cannot get into it. They have raised a visit from an emergency team to resolve. So, how would you rate your customer service and would you recommend your service. Thoughts please???

[Simon Turtington @simonturt]

@virginmedia You can but you will have seen the issues I have raised so would like an update on them and to cover a credit on account as I am not paying for this service.

[Simon Turtington @simonturt]

@virginmedia Yes that would be helpful. Will you call me on my mobile which is on the account?

[Simon Turtington @simonturt]

@virginmedia In a "few" days. What about all other points raised?

[Simon Turtington @simonturt]

@virginmedia Also told all new customers have sign in issues when trying to login to VM account - I get an error each time. The team are working on a resolution though. And lastly, today 29/6 2 vans turn up. Pulled a new cable and left coiled up on the drive. However they can't

[Simon Turtington @simonturt]

@virginmedia on call he told me problem with courier company who send out WiFi points, then after 52 mins he cut the call and did not call back. 28/6 Another call chasing WiFi point, was told 2nd WiFi point not ordered - 1st wifi point not showing active - will be 5 days

[Simon Turtington @simonturt]

@virginmedia at 5pm. They agreed. No call back. 24/6 Virgin service totally down in our area due to upgrades and they hope to have it back online by 6pm. Good news that when you work from home !! Also on 24/6 52 min call with agent who was silent for 16 mins whilst he read notes

[Simon Turtington @simonturt]

@virginmedia held for 20 mins. Revati asked me to repeat the issues & why I wanted compensation. I refused and apparently her manager is going to call me prior to 5pm. Guess what - no call from escalation manager. 23/6 Got a call but was in a meeting so asked them to call back

[Simon Turtington @simonturt]

@virginmedia Also on the call with Megan - confirmed Netflix no longer part of the package. Within next 2 weeks I would be refunded on subscription for netflix for period of subscription with VM. During call with Megan, call cut off and she did not call back. Called back and

[Simon Turtington @simonturt]

@virginmedia 20/6 Rang again and spoke to Megan - could not place order for 3rd wifi point - she could not tell me why the delay on the 2nd one. She re-ordered...apparently. She logged another ticket re: my username issue as the other one had been resolved, without being resolved

[Simon Turtington @simonturt]

@virginmedia my email will be 5 days to hear back from. So to ring back next Thursday if no correspondence. 17/6 No news on my virgin media account - now been waiting 6 working days. 18/6 Answered after 10 mins - put on hold an no news after a further 21 mins - call was cut off