Hardik Shah

Service Saathi | Eklavya Academy | Toastmaster | CA | GBG Mumbai | SLP Fellow | Rodinhooder | eParent | Jagriti Yatra l EY | PearsonETENCA/ Professional Academy

[Hardik Shah @simply_hardik]

@UberIN_Support Hello?

[Hardik Shah @simply_hardik]

Hi @UberIN_Support why is it so difficult to reach customer support on your app? My driver spent more than an hour at a gas station. Why should a rider be penalized for that? We had 3 stops at a gas station in a 1 day trip.

[Hardik Shah @simply_hardik]

@UberIN_Support All I am getting is automated messages. Can I speak to a human?

[Hardik Shah @simply_hardik]

@UberIN_Support Have shared the details on DM

[Hardik Shah @simply_hardik]

@UberIN_Support I'm not able to send a private message so cannot share my contact information.

The ride fare shows a discounted amount and the discounted amount happens to be the amount lying in my wallet.

[Hardik Shah @simply_hardik]

Hello @Uber_India . Showing my wallet credit as Discount is not cool. #DarkPattern

[Hardik Shah @simply_hardik]

Discovered an @AmericanExpress dark pattern. You need to call them to claim your reward points. It's hidden in the terms and conditions #AMEX #Rewards #DarkPattern

[Hardik Shah @simply_hardik]

@myntra have an open complaint IN25080417363927925095 since 4 days. everyday the team needs 24 more hours but no update. your calling number gets auto disconnected. chat gives scripted response but no solution @MyntraSupport

[Hardik Shah @simply_hardik]

@IKEAIndia Ikea has the worst customer service team ever. 3 delayed deliveries in 3 months. No communication. No intimation. No accountability. No ownership. Just false assurance and hours of wait times on call. @IKEA

[Hardik Shah @simply_hardik]

@IndiGo6E Please help me where is the option of auto seat assignment on this page?

[Hardik Shah @simply_hardik]

@IndiGo6E How do i complete the web check in if no free seats are available to book?

[Hardik Shah @simply_hardik]

If you're a founder, investor, or operator — study failures more than success.
The Yes Bank story is full of painful but powerful lessons.
🔁 RT to share these lessons
💬 What’s your biggest takeaway?

#YesBank #RanaKapoor #StartupLessons #IndianBanking #Leadership #Ethics

[Hardik Shah @simply_hardik]

Rana Kapoor built one of India’s fastest-growing private banks.
He also became its biggest liability.
The Yes Bank story is a masterclass in ambition, power — and downfall. 🧵

[Hardik Shah @simply_hardik]

The Yes Bank saga is a reminder:
✅ Growth without governance is a ticking time bomb.
✅ Ethics matter even at the top.
✅ Banks run on trust. Once it’s gone, collapse is inevitable.