Simply Operated

AI ops for service and retail businesses, built on decades of business ownership. Find where your shop loses sales, and fix it. Run by @CSS976.

[Simply Operated @simplyoperated]

Operator first. AI second.

23 years running a restaurant taught me where an owner-run business leaks time and money: missed calls, cold quotes, reviews nobody answers, invoices sent late.

The Leak Report finds yours and prices each one. Free.
https://t.co/txfvJ1hQbd

[Simply Operated @simplyoperated]

We nearly dropped the 18-inch pizza. Lowest margin on the menu: 80%, against 85% on the small.

Then we did it in dollars. The 18-inch made $24.53 a pie. The small made $16.57.

The "worst" item made the most money. Percentages lie about that constantly.

[Simply Operated @simplyoperated]

The inventory system died in June. Nobody noticed until August.

It wasn't that nobody cared. It was that a report nobody reads can be wrong, or dead, for months.

Rule I run now: every number has a person who looks at it weekly, and something that screams if it stops.

[Simply Operated @simplyoperated]

We called six local service shops on a Sunday at 9 PM. HVAC, plumbing, water treatment, garage doors.

None could take the job. Callback forms, email links, a phone nobody picked up.

Fewer than 3% of callers sent to voicemail leave a message. The rest call the next shop.

[Simply Operated @simplyoperated]

Labor read 29.8%. Way over target. Cut hours, right?

Wrong. A shared register login nobody signed out of was logging 17-hour shifts. Real labor was 24.8%. Under target.

An owner who trusts that first number cuts staff on a busy week for nothing.