Lyca is refusing to give me my port-out PIN/account number to transfer my number (781-366-6123). Reps hung up on me multiple times. FCC complaint filed: Ticket #8172274. Please resolve immediately. @lycamobile@LycaMobile_USA
Good design is not picking colors and making it pretty
Good design is removing steps, understanding motivations, making it clearer, more navigable, faster, easier... it is how it works not how it looks.
Too many products (even at the largest firms in tech) forget this.