ISHWAN

[ISHWAN @singhalakshaysa]

@PhonePe Worst service by @PhonePe. Better to receive payments directly in the bank account than pay for a SmartSpeaker that comes with no timely service or support. Paying monthly charges for a service that isn’t being provided is extremely disappointing. @NPCI_NPCI @UPI_NPCI @NPCI_BHIM

[ISHWAN @singhalakshaysa]

@PhonePe Worst after-sales service experience with. The Soundbox has stopped working, yet support tickets are getting automatically marked as resolved without any solution or even contacting the customer.
If it takes 10+ days to replace a faulty Soundbox, you should stop charging

[ISHWAN @singhalakshaysa]

@PhonePeSupport 12+ days have already passed since we raised the issue, and now you're asking us to wait another 7 days. Why does an existing customer have to wait long for a replacement when a new PhonePe SmartSpeaker can be activated within 2 hours? Please replace the faulty SoundBox urgently.

[ISHWAN @singhalakshaysa]

@BoschHomeIn @BoschHomeIN An executive visited, but the complaint is still unresolved & the machine’s condition is WORSE than before. Is this the service Bosch promises? Totally unacceptable for a premium product! @jagograhakjago @consaff @CoreConsumerForum #BoschFail #PoorService

[ISHWAN @singhalakshaysa]

@BoschHomeIndia
Complaint lodged 4 Aug (Ref: 6370291049) for my washing machine, engineer promised fix by 10 Aug,still NOTHING.
Machine bought this year is lying useless because of spares.
Is this the “premium” Bosch experience?
#Bosch #BoschIndia #CustomerServiceFail

[ISHWAN @singhalakshaysa]

@BoschHomeIn @BoschHomeIN Service "accelerated" but nothing done till now! Countless reminders, zero action. What’s the point of buying a so-called premium Bosch product if this is the pathetic service customers get? #BoschFail #PoorService
#CustomerServiceFail

[ISHWAN @singhalakshaysa]

Worst experience with @jd_justdial
Agents make false commitments to onboard customers, promised never delivered, account suddenly blocked for KYC within a couple of month & no help from support despite countless complaints, money wasted l, no accountability
#customerservicefail

[ISHWAN @singhalakshaysa]

@AjioCares Except posting will reach out to you shortly what progress has your team made to get the issue resolved? It has been more than 48 hours, but not even a bit of progress is made on the matter. #bluedart #ajio

[ISHWAN @singhalakshaysa]

@ajiocares should certainly remove care from their name, it has been more than 48 hours since a super delayed delivery issue was raised, but no action has been taken yet, indeed the packet is yet to be picked up by the carrier in spite of missing 3 deadlines #CustomerServiceFail

[ISHWAN @singhalakshaysa]

@AjioCares booked order on 5th Sept, expected delivery was 11th Sept, but now it's pushed to 16th Sept and still hasn’t been dispatched. The status shows it’s shipped, but the logistic denies pickup. 😡 Please address this immediately. #AJIO #CustomerService #DeliveryIssues

[ISHWAN @singhalakshaysa]

Is there any timeline in which United India TPA should process the discharge claim for a patient waiting to get discharge. @UnitedIndiaInsu

[ISHWAN @singhalakshaysa]

@UnitedIndiaInsu Do we have any timeline within which a United India TPA needs to clear the Discharge Claim for a patient waiting to get the hospital discharge?

[ISHWAN @singhalakshaysa]

@PhonePeSupport This agent in your team is 100% Fraud. You must have sent the SMS which might be ignored in the presence of this Fraud Phonepe agent.He not only cheated me but others as well, he has also generated loans of other vendor accounts w/o their knowledge #scammimg #upiawareness

[ISHWAN @singhalakshaysa]

@PhonePe, mis-selling, your soundbox as having no monthly rentals, only to charge customers post-activation. Despite complaints, no action has been taken. Ref :34975928
@RBI @UPI_NPCI, please investigate these fraudulent practices to protect consumers.

[ISHWAN @singhalakshaysa]

@PhonePeSupport This guy is a fraud, even after processing fraud loans on other customers accounts he still has the guts to ask the victim to transfer the amount to his personal account in order to set off the loan and still assured me that no monthly charges will be deducted from my account

[ISHWAN @singhalakshaysa]

@PhonePeSupport What all details are you expecting from the user ? The agent named himself Vivek Upadhya( 8744966965 ). He has created loans on many accounts without the user consent.He has cheated many small vendors.

[ISHWAN @singhalakshaysa]

@PhonePeSupport Great, your agent is spamming the market, and you guys are just stating the T&C. The same agent has created loans for many small vendors without their permission and misled them. Request you to take urgent steps against him, or the company may suffer. @UPI_NPCI @RBI

[ISHWAN @singhalakshaysa]

@PhonePeSupport But the agent promised a lifetime free service without any kind of charges. Please stick to the commitment made by your agent. If that's not possible, please refund my ₹999 and take back the device. @UPI_NPCI @RBI @PhonePe

[ISHWAN @singhalakshaysa]

@PhonePeSupport Your agent promised 0 rental with a one-time ₹999 payment, customer care mentioned ₹49/month rent, and you says ₹25/month for SIM charges. Whom should we trust? Strict action should be taken against the agent for this fraud. @UPI_NPCI @RBI #CustomerSupport #Transparency"