Sonu Singh

Youtuber

[Sonu Singh @singhisking5622]

@CareDominos @CareDominos
I am so disappointed right now with Dominos and their customer service people.

Weeks passed but no call or message. Why is it so difficult to call me?

[Sonu Singh @singhisking5622]

@dominos_india
Fraud by Dominos. Ordered for train, marked as delivered 40 mins before train even arrived at station. Train has now left the station 1 hour ago still no call no acknowledged from dominos CS.
Order still shows delivered.

[Sonu Singh @singhisking5622]

@dominos_india @dominos @CareDominos

There is something wrong with your entire team who is working on this issue.

5 days passed and you are still treating this as unique issue and can’t even contact me?

@jagograhakjago begging for assistance!

[Sonu Singh @singhisking5622]

@CareDominos @CareDominos

Still didn’t receive any calls or messages or email.

Are you seriously trying to solve this problem? What is taking so long?

[Sonu Singh @singhisking5622]

@CareDominos Still no update. No follow up. No resolution.

[Sonu Singh @singhisking5622]

@CareDominos 2 days passed no actions, no resolution provided, no calls received.

First your delivery guy does the fraud. Then I continuously following up here.

Dominos still making money
Customer struggling.

[Sonu Singh @singhisking5622]

@dominos_india @dominos @CareDominos @jagograhakjago @jagograhakjago
@KhetarpalSameer

I AM STRUGGLING TO GET AN UPDATE.

[Sonu Singh @singhisking5622]

@CareDominos
What’s the status of my complaint?

I am feeling so cheap right now asking again and again for a resolution. But I want to show the world how Dominos actually provides service to these complaints.

Haven’t heard back anything from anyone from Dominos yet.

[Sonu Singh @singhisking5622]

@CareDominos Concern is unique has nothing to do with not proactive following up with the customers.

If you are “really” working on this issue, keep the customer informed. Don’t make them feeling misled.

[Sonu Singh @singhisking5622]

@CareDominos Submitted 5 mins ago.

[Sonu Singh @singhisking5622]

Shame on whole Swiggy team that they couldn’t resolve such a small issue.

Big shame!

@jagograhakjago for visibility.

[Sonu Singh @singhisking5622]

@Swiggy @SwiggyCares @InstamartS @Swiggylnstamart

[Sonu Singh @singhisking5622]

@SwiggyCares @Swiggy @harshamjty Big Shame on Swiggy team! Big shame!

[Sonu Singh @singhisking5622]

@SwiggyCares @Swiggy @SwiggyCares

Just wanted to inform everyone that this was the resolution ready for me.

Right to say, one of the worst customer services by such a reputed brand.

@harshamjty I hope this customer service aligns with the principles you have made for Swiggy.

[Sonu Singh @singhisking5622]

@SwiggyCares @Swiggy @InstamartS @Swiggylnstamart Hi Sam , No one contacted me till now. Should I proceed with escalating it further?

[Sonu Singh @singhisking5622]

@Swiggy Why swiggy can’t call the customer directly? Why you want me to message you first. If you have resolution ready, feel free to contact me on my registered phone number or email address and share the same.

[Sonu Singh @singhisking5622]

@zeptocares Shame @zeptocares @ZeptoNow
THE ISSUE REMAINS UNRESOLVED.
No one contacted me and only false assurances by social media team of zepto.

Shame shame shame! Horrible experience horrible customer service.

[Sonu Singh @singhisking5622]

@asitisnutrition
I have been using atom protein from last 2 months. Last week I bought ATOM protein from zepto and it tasted a little weird. I caused stomach upset and bloating. Asitis nutrition customer support team lacks ownership.

I will escalate further if no response!