Priscilla

This account is no longer active.
Tweet to us at @SingtelSupport, if you need any assistance!

[Priscilla @Singtel_Pris]

@NuraiAndr @Singtel @SingtelSupport Hey there! Are you currently still facing issues with your Fibre Broadband service? Do let us know, we'll be here to help.

[Priscilla @Singtel_Pris]

@saritray2001 @SingtelSupport @Singtel Able to share with us what was advised to you by our hotline agents? Were there any recent change requests made for your service as well?

[Priscilla @Singtel_Pris]

@ItzIqi @SingtelSupport Ah I see. Are you gaming on your mobile or on a PC/laptop? How about other activities such as web browsing, video streaming, etc?

[Priscilla @Singtel_Pris]

@smurflx @SingtelSupport Able to try inserting your Singtel SIM card into a different device to see if the issue persists? Also, do you happen to be using a dual-SIM device with 2 active SIM cards enabled?

[Priscilla @Singtel_Pris]

@smurflx @SingtelSupport Hi! Are you unable to connect the network operator or are you only getting 3G?

[Priscilla @Singtel_Pris]

@ImpressioNCSGO @Singtel Hey there! Able to share with us which service are you facing issues with? We'll be here to help.

[Priscilla @Singtel_Pris]

@Timothy_TTL @Singtel Hi there! Could we clarify how long has the service been suspended, and and payment mode you'll be using?

[Priscilla @Singtel_Pris]

@didiobrienz Hey there! Saw your tweet. Need any help?

[Priscilla @Singtel_Pris]

@naddyzuko Hey! Saw your tweet. Need any help?

[Priscilla @Singtel_Pris]

@_firashazman Hey! Saw your tweet. Need any help?

[Priscilla @Singtel_Pris]

@hearteyesh4rry Hey! Saw your tweet. Need any help?

[Priscilla @Singtel_Pris]

@TeamEevee001 @Singtel @SingtelSupport Aside from mobile games, do you face any issues with other activities such as web browsing, video streaming, etc?

[Priscilla @Singtel_Pris]

@mygreengrin @SingtelSupport Hey there! Could we clarify if you're referring to a home Fibre Broadband service or a public Singtel WiFi hotspot? Do let us know, we'll be here to help.

[Priscilla @Singtel_Pris]

@Amman8793 @Singtel Hi! Able to share with us what happened? We'll be here to help.

[Priscilla @Singtel_Pris]

@theshowoff20 @Singtel Hi! The call is not from us. We've previously released a statement here: https://t.co/VLcqMlcNwt to alert the public of this ongoing scam. Calls from Singtel will show up on your mobile as 1688, you may wish to block the caller's number via your device's settings instead.

[Priscilla @Singtel_Pris]

@mxkrophxge Hey! Saw your tweet. Need any help?

[Priscilla @Singtel_Pris]

@fallreflection @SingtelSupport Hi! We are currently assessing how eSIMs will impact customers’ user experience. More information will be given if we are launching this new service. Thank you.

[Priscilla @Singtel_Pris]

@Devzdirt2 @SingtelSupport Hey there! Are you currently still facing the same issue with your Fibre Broadband service, as of this morning? Do let us know, we'll be here to help.

[Priscilla @Singtel_Pris]

@tangenghui @SingtelSupport Sure! One of our colleagues will attend to your email within 3 working days. Do let us know if you've not received any email replies after this period, we'll be here to help.