Muhd Ruzaini

A member of @SingTelSupport Team. Am a junkie for entertainment, kdrama/kvariety, sports and games.

[Muhd Ruzaini @Singtel_Ruz]

@zhangqichuan @Singtel_Pris @Singtel I see. Can we clarify if you still proceeded with the sign up? Can we clarify if there was a case ID that was provided during the chat?

[Muhd Ruzaini @Singtel_Ruz]

@jaclinekohtien @SingtelSupport Hey, would you be able to share with us more on your concern?

[Muhd Ruzaini @Singtel_Ruz]

@randomturtlekia Hi, anything that we can help you with?

[Muhd Ruzaini @Singtel_Ruz]

@JunLuvTriAngels @Singtel Hi, anything that we can help you with?

[Muhd Ruzaini @Singtel_Ruz]

@Shah_neezam Hey, how's your connection now yea?

[Muhd Ruzaini @Singtel_Ruz]

@Darren97445868 @Singtel_Pris @SingtelSupport Ok, can we clarify that you were roaming during the exchange of the messages?

[Muhd Ruzaini @Singtel_Ruz]

@Lokeyyyyyy Hi, we do not have the broadcasting rights.

[Muhd Ruzaini @Singtel_Ruz]

@Darren97445868 @Singtel_Pris @SingtelSupport Were there a lot of images or videos exchanged? You would be able to check the WhatsApp usage within the app settings itself.

[Muhd Ruzaini @Singtel_Ruz]

@zhangqichuan @Singtel_Pris @Singtel Understood that the online says they will look into it to you. Did they provide a time line for the update?

[Muhd Ruzaini @Singtel_Ruz]

@NFitriahN_ Hi, anything that we can help you with?

[Muhd Ruzaini @Singtel_Ruz]

@ssarahhyl09 Hey, how's your connection now yea?

[Muhd Ruzaini @Singtel_Ruz]

@dailydosei @SingtelSupport Hey, how's the connection currently? Does this issue persists over a particular device?

[Muhd Ruzaini @Singtel_Ruz]

@fzhemmo @Singtel_Maseela This is to run a speedtest on the wired connection, so as to isolate the issue further. If you have yet to reach out to the technical hotline on this, do DM me your details for us to assist you on the next working day.

[Muhd Ruzaini @Singtel_Ruz]

@WrenKahn @Singtel @SingtelSupport Have you tried removing the SIM and inserting it to a different device?

[Muhd Ruzaini @Singtel_Ruz]

@JOCELYNLOOI @SingtelSupport Hi, sorry to hear that. Can we clarify if you received an SMS or were you updated with a call on this?

[Muhd Ruzaini @Singtel_Ruz]

@qshaxo Hi, anything that we can help you with?

[Muhd Ruzaini @Singtel_Ruz]

@FazliKendit Ahh, glad to hear that.

[Muhd Ruzaini @Singtel_Ruz]

@WrenKahn @Singtel @SingtelSupport You may want to call *100# to activate your DataRoam Plans within 30 days from purchase.

[Muhd Ruzaini @Singtel_Ruz]

@imjungli Hi, will be great if you can share the link here or post a message there for us to assist you further :)

[Muhd Ruzaini @Singtel_Ruz]

@HaruLoku Hey, anything that we can help you with?