Mrs Ali

[Mrs Ali @sister_nn]

@TransportForWM I have tried for 2 days now, at different times of the day, to call Customer Services. After 5 mins of listening to options, I am hung up on due to ‘high volume of calls’ every time. I have emailed the details as you have asked, hopefully it will get sorted!

[Mrs Ali @sister_nn]

@TransportForWM My son has a monthly DD child ticket on his card. Since last week the card is not scanning in bus or on Collector App. Can I get a free replacement and will the ticket be automatically credited to the new card? He needs the card to travel to school.

[Mrs Ali @sister_nn]

@TransportForWM How can I provide you with this information? X doesn’t let me message you privately, hence the public forum😢

[Mrs Ali @sister_nn]

@nxwestmidlands If I buy a 10days ticket online, will it come in the form of physical tickets?

[Mrs Ali @sister_nn]

@nxwestmidlands Morning! I need some help. I don't usually use the buses but will need to in a weeks time. I need to show proof of travel. What is the best way to get a bus ticket with a physical ticket being issued? Is it just cash or will I get a physical ticket if I use contactless card?

[Mrs Ali @sister_nn]

@LiamByrneMP Our bins were not collected for 3 weeks, because they 'couldn't get in to the road'- is this what we pay council tax for??