Sitaram Dash

[Sitaram Dash @sitaram_das]

@TataPlayBinge I would like to take this opportunity to sincerely thank and appreciate Kadhir Ansari for his outstanding support.
His professionalism, dedication, and commitment to ensuring customer satisfaction are truly commendable. Much appreciated, Kadhir—please keep up the excellent work!

[Sitaram Dash @sitaram_das]

@TataPlayBinge @TataPlayin @TRAI @consaff @jagograhakjago Ref: 5QNR0WX6
You assured me the Binge plan was removed from backend and asked me to recharge. The moment I recharged, ₹199 was deducted and Binge was reactivated without my consent.
Misleading/ cheating customers.

[Sitaram Dash @sitaram_das]

@TataPlayBinge What you will solve? … you people are misleading/ cheating customer just for 199? Shame on you.

[Sitaram Dash @sitaram_das]

@TataPlayBinge @TataPlayin @TRAI @consaff @jagograhakjago requested cancellation of my Binge subscription, but since my account is deactivated, unable to cancel it myself. If I recharge, Binge subscription gets activated automatically-even I don’t want it. It’s a Scam strategy

[Sitaram Dash @sitaram_das]

Service request Ref: 5QNR0WX6

You assured me the Binge plan was removed from backend and asked me to recharge. The moment I recharged, ₹199 was deducted and Binge was reactivated without my consent.

Misleading/ cheating customers for just ₹199? Stop this practice

[Sitaram Dash @sitaram_das]

Now can see complaint was closed without my knowledge

[Sitaram Dash @sitaram_das]

It may take 5 minutes for a technician to fix.
200+ hours of me begging for it to be fixed.
Service or Harassment?
At this point, I deserve an honorary Jio employee badge. 🙃 #CustomerService #jiofiberdown @JM_Scindia @JioCare @AkashMAmbani

[Sitaram Dash @sitaram_das]

@JioCare @JioFiberVoice @JM_Scindia @TRAI @jagograhakjago @jio_fiber @ServicesJio @AkashMAmbani Serv.Req. SR00002FHVE8 each time the engineer visit is due, it gets pushed to the next day. My internet is dead over a week now. Stop customer harassment.
Telecom custodians pls help!

[Sitaram Dash @sitaram_das]

It may take 5 minutes for a technician to fix.
200+ hours of me begging for it to be fixed.
Service or Harassment?
At this point, I deserve an honorary Jio employee badge. 🙃 #CustomerService #jiofiberdown

[Sitaram Dash @sitaram_das]

If you were in the same situation and told to “have patience” while the problem drags on, how would you feel?
It’s a mental torture with billing

[Sitaram Dash @sitaram_das]

The promptness you show in replying to messages would be truly helpful if matched by the same urgency in directing your ground team to fix the issue. Please stop harassing innocent customers — show some humanity.

[Sitaram Dash @sitaram_das]

@JioCare Same response since last one week

[Sitaram Dash @sitaram_das]

I don’t need assurance, request help in fix the issue

[Sitaram Dash @sitaram_das]

@JioCare @JioFiberVoice @JM_Scindia @TRAI @jagograhakjago Serv.Req. SR00002FHVE8 each time the engineer visit is due, it gets pushed to the next day. I’ve been without internet for over a week now. Stop customer harassment & cheating
Telecom custodians pls help!
#JioFiber

[Sitaram Dash @sitaram_das]

#JioFiber has 13.5M+ customers approx. If JioFiber goes down for 1 day for 1 lakh customers. Avg ARPU ≈ ₹700/month → ₹23/day per user.
📊 Revenue still billed = ₹23.3 lakh service or no service
💰 + Cost saved (no data delivered)
What an awesome business strategy.

[Sitaram Dash @sitaram_das]

@reliancejio @JioCare @jagograhakjago @TRAI
#JioFiber #internet #broadband #customerRights
🚨 Consumer Alert: JioFiber Serv. Issue 🚨I was assured, SR# SR00002FHVE8 will be fixed in an hour, running pillars to post yet no response.stop customer harassment-this is unacceptable

[Sitaram Dash @sitaram_das]

@JioCare Hi Neha, I’m keep hearing will receive an update at the earliest- when the earliest would end?
Remember it’s one kind of service theft- needless to explain how?

[Sitaram Dash @sitaram_das]

@JioCare ETA pls?

[Sitaram Dash @sitaram_das]

@reliancejio @JioCare I was assured the issue raised wrt
Service no SR00002FHVE8 will be fixed in an hour, no response yet. Pathetic service.