Site5 Support

[Site5 Support @site5support]

Looking for customer service or support? Please visit our website directly as this social media channel is no longer being monitored: https://t.co/oWcj45oSfD

[Site5 Support @site5support]

@SchoolReading @site5 Hey there, we'll do our best to get someone right on it, thanks for sending that over!

[Site5 Support @site5support]

@kates_photo @site5 Hello Kate, we saw your FB message, and have invited you to DM the ticket ID so we can see whats going on. Please hit us up there, when you have the chance.

[Site5 Support @site5support]

@markwirth Hi Mark, our Administrators have placed a notification on our Status page:
https://t.co/nzl8dCBWA9

We will get this resolved as quickly as possible. We are very sorry for the delay and inconvenience.

[Site5 Support @site5support]

@markwirth This issue is still being worked on and will be back online as quickly as possible.

[Site5 Support @site5support]

@markwirth Our server team is aware of the situation and are working to get things working again.

[Site5 Support @site5support]

@GeoffTrembley @site5 @GeoffTrembley We are still working on these server issues. Unfortunately, we do not have an ETA but we are working as quick as possible.

[Site5 Support @site5support]

@p0wermac Thank you for reaching out to us on this matter. We are aware of these issues and are working toward resolving them as quick as possible. We certainly apologize for any inconvenience.

[Site5 Support @site5support]

@GeoffTrembley @site5 @GeoffTrembley We do not have an ETA for you at this time. I can let you know that they are working on this now and it should be resolved soon.

[Site5 Support @site5support]

@vodabrain Thank you for your feedback @vodabrain We are happy to see what we can do to assist, please feel free to DM us your case ID

[Site5 Support @site5support]

@vodabrain Hey @vodabrain thanks for bringing this to our attention, please feel free to DM us with your case ID regarding this issue

[Site5 Support @site5support]

@vodabrain @vodabrain Understood. If you have an ongoing case now, would you mind DMing us your ticket ID?

[Site5 Support @site5support]

@vodabrain Hello, have you replied to your current Support Ticket for further assistance providing an update as to what you're experiencing? Our Admins can check it out. You can also contact Live Support anytime https://t.co/9dA5R3aZPN they might be able to provide additional helpful tips.

[Site5 Support @site5support]

@relaxedmale @relaxedmale No problem we are always happy to help!

[Site5 Support @site5support]

@relaxedmale @relaxedmale There are a few different things that could cause this error message you're getting on your website. Please contact our live support so they can help resolve this concern https://t.co/WWL0xMao0O.

[Site5 Support @site5support]

@pronewchaos Hi, we sure are! If you reply to your ticket via your Client Area or via email, it will open and go straight to Support Admins to assist. Have you contacted 24 hour Live Support for help? Feel free to DM us if you need help.

[Site5 Support @site5support]

@NicolasVanhove The admins have emailed you and are awaiting your response. Please update the ticket by responding to the mail they last sent to you with any addition information you may have.

[Site5 Support @site5support]

@NicolasVanhove @site5 The admins have responded to the one and are indicating that the other is a duplicate. Please update the ticket that they responded to with any additional information.