@British_Airways@Finnair
I was on a single Oneworld ticket (Business Class), but my baggage was not through-checked at Heathrow and no explanation was given.
I’ve contacted customer service but only received a generic reply.
Could you clarify why this happened?
I would appreciate clarification on why my baggage was not through-checked despite being on a single ticket with Oneworld airlines. I would also like to know how situations like this are normally handled to ensure that passengers are not unduly impacted in the future.
@Finnair@British_Airways I have a single ticket connecting Finnair → BA, both Oneworld airlines. My baggage was not through-checked at Heathrow which has caused me inconvenience. Can you clarify if Oneworld flights on a single ticket can normally be through-checked?