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Thank you @AnikkeCallMeFab is the one who lost her bag Aug 2 and had filed a claim and spoken to numerous people. Still no idea where her bag is or any compensation.
@sj_jule Hello, we're sorry to learn about the delay of your bag. Pls DM us the delayed baggage claim number and last name on file, so we could better follow up from here. /Harry
A claim was sent in August and I still have not received my bag or any compensation whatsoever. Today is October 9th. My bag was lost August 2nd. @AnikkeCallMeFab@yulaeroport@AirCanada@sj_jule
@yulaeroport So tell me where your airport stores unclaimed bags and I’ll go look myself! @aircanada must have a warehouse close to or at YOUR airport.
Does anyone know how to get answers out of @AirCanada … i landed on August 2nd…still no sign of my suitcase. Call center=no help. Staff at airport made sarcastic comments.#aircanada
Does anyone know how to get answers out of @AirCanada … i landed on August 2nd…still no sign of my suitcase. Call center=no help. Staff at airport made sarcastic comments.#aircanada
@DGlenwright@yulaeroport@AirCanada We had a similar experience. Several flights converging to customs at same time. Mayhem. My daughter arrived a week earlier than us and still doesn’t have her bag or any communication of its whereabouts (she arrived in Mtl Aug 2nd) she has called several times…Very frustrating!
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@nytimes Hey New York Times. If you don’t want to send reporters to the scene then all you have to do is watch Canadian TV. Try a bit harder to get the story right.
@Office She redialed and has been on hold for another 1 hour and 45 minutes. We are starting to think that no one is hired to answer any phone. It is a shame since some issues truly can’t be solved online. You need to talk to someone.
@Office My daughters has spent three hours on the phone one hour with someone who couldn’t help her then transferred her to billing where after being on hold for two hours was hung up on. She has tried to call back but it is busy. Where’s the customer service?