Sam Rix

[Sam Rix @sjrix]

@KathSansom can you follow me please so I can dm you . Thanks

[Sam Rix @sjrix]

Morning @ba . And now your bag check machines aren’t working at Gatwick and the staff literally couldn’t care less . Do you actually offer any customer service ?

[Sam Rix @sjrix]

Hi @british airways . Have you ever tried one of your formal complaints before ? Can you dm so I can give you my number . A plane full of very angry customers and as usual BA couldn’t care less . I guess 200 posts might make you take notice

[Sam Rix @sjrix]

Hi @British_Airways . Totally understand bad weather in Maderia but every other flight landed tonight and you brought a back Gatwick . 12 hours on a plane and you gave us £10 for the trouble . Absolute disgrace

[Sam Rix @sjrix]

@PhoebeMcindoe hi Phoebe . Sam here at ITV News. Can you follow me please so I can dm you. Thanks

[Sam Rix @sjrix]

@AppleyardLondon appalling service and a second day of failing to deliver . I would like to speak directly to someone. Can you dm me please. Won’t shop with you again

[Sam Rix @sjrix]

@AppleyardLondon thanks for totally failing to deliver my Auntie’s 70th birthday present yesterday. Also don’t then send an email congratulating yourself on something you didn’t do.

[Sam Rix @sjrix]

@allbeautysocial . Can the mysterious Jane with no surname, who is head of customer services please make herself known to me. Thanks

[Sam Rix @sjrix]

@allbeautysocial hi there . Can you please stop sending me and charging me for repeat orders. A fourth delivery is on its way . I spoke to customer services this morning and they couldn’t help

[Sam Rix @sjrix]

@SophieMortimer Hi Sophie. Sam here at ITV News . Can you follow me please so I can dm you. Thanks

[Sam Rix @sjrix]

@breakinggb1 hi there . Sam here at ITV News. Can you follow me please so I can dm you . Thanks .

[Sam Rix @sjrix]

@vrbo hi customer services. Is anyone going to have the decency to call me as requested . I’ve been scammed by a company that you actively promote on your site and apparently this is being looked into but there has been no
update and I can’t get hold of anyone at Vrbo .

[Sam Rix @sjrix]

@doctor_oxford hi Rachel . Sam here at ITV News. Can you follow me please so I can dm you . Thanks . Sam

[Sam Rix @sjrix]

@Sportsthewinner hi Alan. Sam here at ITV News. Can you follow me please so I can dm you. Thanks

[The News Agents @TheNewsAgents]

“Bans are very British. The public - in a soft way - are quite authoritarian, especially when it comes to public health.”

Right-wing politicians think Rishi Sunak is miles away from people on his proposed smoking ban.

Pollster @LukeTryl disagrees.

@maitlis | @jonsopel

[Conleth Burns @BurnsConleth]

Great work from @edhodgsoned on how the public in Europe would go about reducing emissions from flying and aviation. Lots of interesting insights in the thread and report linked below ⬇️

[Sam Rix @sjrix]

@janeflan hi Jane. Sam here at Good Morning Britain. Can you follow me please so I can dm you . Thanks

[Sam Rix @sjrix]

@conalcunninghm hi Conal. Sam here at Good Morning Britain. Can you follow me please so I can dm you . Thanks

[Sam Rix @sjrix]

@jackmahoney1810 hi Jackie . Sam here from Good Morning Britain. Can you follow me please so I can dm you . Thanks. Sam

[Sam Rix @sjrix]

@Emma__Whitfield hi Emma. Sam here at Good Morning Britain. Can you follow me please so I can dm you ? Thanks