Simon

[Simon @sjward06]

@Marky7773 @VOXImobile Ligadone!

[Simon @sjward06]

Hi @VOXImobile I have the 100 international minutes a month on my plan but I keep exceeding them. Do you have any higher minute bundles or other options aside from burning credit? Thanks

[Simon @sjward06]

@AskAmexUK hey team. I’ve noticed the offers section of my card has been like this for over a month now. First time I’ve not had any offers available in all the years I’ve had my card. Is this normal or an issue?

[Simon @sjward06]

Hey @PizzaExpress big shout out to your team at Junction 32 Castleford. Always friendly and helpful. We asked if they could tailor a regular dish to make it more enjoyable for my elderly and coeliac mum. We didn’t expect them to do it but they really went the extra mile. Bravo!

[Simon @sjward06]

What is happening @LBHF with your parking permit system?! A near 100% increase in annual cost & yet I have received 4 parking tickets for the last 4 consecutive days for parking my (valid) car in a (valid) space. Now spending time challenging each ticket. This is unacceptable

[Simon @sjward06]

@NespressoUK hey team. Loving your partnership with Starbucks but how come you don’t offer their pods for the classic machine on your site, only the Vertuo pods? Thx!

[Simon @sjward06]

@VOXImobile hi team. I am travelling soon and buying an 8 European roaming pass. Is Ephesus Turkey included in this pass? Thx

[Simon @sjward06]

@VOXImobile Thank you. This is helpful. Last question. If I am in Europe and don’t have a pass or it’s expired. Are there any costs to receive calls and SMS?

[Simon @sjward06]

@VOXImobile hi team a couple of roaming pass questions - I am going be in Europe for 3 days over the weekend. I know the pass starts when purchased. Does it expire 24 hours after purchase or at midnight on the day of purchase?

[Simon @sjward06]

@British_Airways I wanted to say how excellent Liam Wallace the IFL & all the crew on the BA0637 were today. Liam went above & beyond to provide excellent customer service to myself and my elderly mother, after an error with seating by the ground crew. He’s a credit to the brand

[Simon @sjward06]

@VOXImobile hey team. I see Vodafone have rolled out 5G ultra. Is this available via Voxi too (with appropriate phone and coverage?)

[Simon @sjward06]

Really unhappy @VOXImobile  been chatting for almost 24 hours in your DMs about £39 that has been erroneously taken from my account credit and we are still going around in circles without resolution.

[Simon @sjward06]

@VOXImobile hi I’ve noticed about £30 of my account credit has disappeared overnight. How do I find out what has consumed it please as it doesn’t feel correct

[Simon @sjward06]

@VOXImobile hi team. I have been making good use of my 100 international mins that I added to my plan. Can you let me know what happens if I use all 100 minutes before the next bill. Will I be billed at a reduced per min rate? If so what would it be to Australian mobiles?

[Simon @sjward06]

@VOXImobile hey I am looking at moving my service from Vodafone to yourselves. Can you confirm how I move my number please?

[Simon @sjward06]

@VodafoneUK hi do you have any plans to enable RCS messaging for iPhones running iOS 18? I see EE and O2 both have this feature now?

[Simon @sjward06]

@markaizatt It’s dire. I can’t now work when out and about as data services are just not up to a Teams call etc. Never have an issue when roaming but everywhere in the UK is the same. The amount of time I spend on Edge is crazy too.

[Simon @sjward06]

@TheAA_UK really disappointed. My elderly disabled mother placed a call for break down support at 18.30. Was advised would have patrol with her at 19.15. The time has subsequently being updated twice and is currently forecast for 20.45 but no call as yet. She is freezing

[Simon @sjward06]

@JBLaudio Great many thanks

[Simon @sjward06]

@JBLaudio hi I bought a Pulse 5 in December 2023 to replace an older pulse device. It’s now developed a buzzing whenever it plays an audio irrespective of device connected or volume. How do I go about getting it replaced/fixed please. Thanks (UK)