SK7991

[SK7991 @sk799104]

@Matalan @Matalan hi can you update me

[SK7991 @sk799104]

@Matalan I purchased some bodysuits for my baby in your Beckton store today but I think I forgot them at the self checkout. I’ve been trying to contact the store but can’t get through to them! Can you help

[SK7991 @sk799104]

@Matalan It is not letting me message you but I’ve attached the receipt. The bodysuits were missing

[SK7991 @sk799104]

@Uber @ubereats_uk @UberUK I work for the NHS and received my 2 £10 off codes. My nhs email is linked to my account can you please help as the code doesn’t work.

[SK7991 @sk799104]

@Nike @nikelondon @nikestore
It’s my birthday this month and I haven’t received my birthday discount. It’s also not showing in my member rewards. Help???

[SK7991 @sk799104]

@TK_HelpDesk You have sent me an email asking for details I have already sent you! I’ve sent over all call logs and times in my initial complaint. Why do I have to send it again? If you’ve been “investigating” all this time you should have these already

[SK7991 @sk799104]

@TurkishAirlines I am shocked at the service as we were made to wait almost 13 hours and nothing was sorted in those 13 hours, we received no update at all and the holiday has been ruined. (pt9)

[SK7991 @sk799104]

@TK_HelpDesk It’s now been over a month and I still haven’t heard anything back from you! I was told I’d hear back in 2 weeks. Sort this out, rubbish service

[SK7991 @sk799104]

@TurkishAirlines This has caused us to miss another flight after spending almost 13 hours in the airport, a wasted cab journey there and back as we were unable to check in. This has ruined our anniversary as this was a holiday we planned and we were unable to go. (pt8)

[SK7991 @sk799104]

@TurkishAirlines They had taken all my contact details and said they will contact us before check in ends, we waited up to an hour after check and still no one has called us back with and update. (pt7)

[SK7991 @sk799104]

@TurkishAirlines The next person I got through to was whispering on the phone and wouldn’t speak up, eventually she cut the line off. At this point we have 30 mins left to check in and I’ve been put on hold for 20 minutes while the call handler sends and email over. (Pt6)

[SK7991 @sk799104]

@TurkishAirlines The manager at the check in area for Turkish airline also spoke to the call handler about how this shouldn’t take so long and payment can be made over the phone. They hung up. (Pt5)

[SK7991 @sk799104]

@TurkishAirlines every time we called the line got cut off when they didn’t know what to do.This happened all day.When it was time to check in we called up again to make payment & the same thing was said to us & we were told to call back later when we only had 2 hours to check in

[SK7991 @sk799104]

@TurkishAirlines We were told payment cannot me taken at this time and we should wait and call back later. We called back almost every hour with 18 calls made by myself, 3 calls by my wife and 3 calls from my friend. (pt3)

[SK7991 @sk799104]

@TurkishAirlines The first person I spoke to didn’t understand what I was saying due to language barrier, eventually after going back and forwards we managed to reserve tickets for the flight that evening but payment wasn’t taken (pt2)

[SK7991 @sk799104]

@TurkishAirlines We missed our flight because of road closures on the way to the airport this morning, we called the airline to reschedule our tickets for the next flight that evening which was at 23:30.. (pt1)