Semaan Al Kassouf

[المركز الوطني للأرصاد @ncmuae]

#تنبيه #المركز_الوطني_للأرصاد
#Alert_#NCM

[Semaan Al Kassouf @skassouf]

@HardeesUAE worst delivery service ever, when you will act in a honest way

Ordered with delivery promise it 25min, 1hour 10min gone and nothing is delivered

Irresponsible branch manager، a driver that does not respond to phone calls and a call center that is useless

[Semaan Al Kassouf @skassouf]

@HardeesUAE worst delivery service ever, when you will act in a honest way

Ordered with delivery promise it 25min, 1hour 10min gone and nothing is delivered

Irresponsible branch manager، a driver that does not respond to phone calls and a call center that is useless

[Semaan Al Kassouf @skassouf]

@PolestarCars Before you experience in sand, think about getting the LTE released in UAE it has been more than a year with promises and no delivery.

[Semaan Al Kassouf @skassouf]

@CareemUAE how on earth a 15km extra on my trip has resulted in a 14 AED refund only?

If that is the case I think I just witnessed the cheapest per km rate I had every seen since I came to Dubai 15 years now.
@rta_dubai just for your attention.

[Semaan Al Kassouf @skassouf]

@careem @CareemUAE And when I talked to your customer service about you ripping your customers using AI he denied it. Good luck in your ripping plans

[Semaan Al Kassouf @skassouf]

@VirginMobileUAE I'm just getting robotics answers over the chat, I need clear time line when my problem will be resolved, it is now 4 days that the number is not reachable

[Semaan Al Kassouf @skassouf]

@VirginMobileUAE I decided to port out one of my numbers to @etisalatUAE as you were not able to provide me with a basic service of cloned Sim for my tablet.

And when porting is done you cancel my whole account including my other number without even notifying of such issue.

[Semaan Al Kassouf @skassouf]

@VirginMobileUAE I'm not seeking information I'm seeking resolution of my ticket HLP-74542

Now four days and still getting the same message on the chat, that you escalated the matter and you are waiting a feedback

[Semaan Al Kassouf @skassouf]

@VirginMobileUAE I'm sorry I would not want to hide in the back of DM, your team on messenger is just giving the same message for the last three days, so provide updates here when my case will be resolved.

[Semaan Al Kassouf @skassouf]

Your customer service is barely available, you don't have a call center to speak with a real person.

You cannot claim providing the best experience in your slogan if you are offering the worst customer service, trust is a main factor for customer relation and you are bad at it.

[Semaan Al Kassouf @skassouf]

Now it has been 3 days that my other number is not working, you made me buy a new number from you to activate my old number, and this is a business number, how about I charge you back the consequential damage? I'm happy to have one my lawyers taking you down to court.

[Semaan Al Kassouf @skassouf]

@amjadalsabbah @Etisalat_Care @VirginMobileUAE Not to ruin your happiness, but when you are going to need the customer service for your new provider @VirginMobileUAE, they are barely available, it is a company based on short term sales and less focus on long term customer relationships.

[Semaan Al Kassouf @skassouf]

@VirginMobileUAE i'm not sure why a critical service provider (telephony) do not have a call center,

And people need to wait for hours for somebody to respond on a chat message for a critical. Issue, now it is three days not resolved.

@tdrauae for your support please

[Semaan Al Kassouf @skassouf]

@bluerewards

Blue Rewards your customer service just prove to be the worst in UAE

#badcustomerservice
#ScamAlert

And funny thing that your website looks to be compromised

#unsecure
#Hacked
#compromised

[Semaan Al Kassouf @skassouf]

@bluerewards

Blue Rewards your customer service just prove to be the worst in UAE

#badcustomerservice
#ScamAlert

And funny thing that your website looks to be compromised

#unsecure
#Hacked
#compromised

[Semaan Al Kassouf @skassouf]

@CharBelChamoun شو نقلت، أو سايح؟

[Semaan Al Kassouf @skassouf]

@Talabat It is really sad that you always try to hide behind the DM, are your drivers on strike? Two orders in the week should be guaranteed delivery because it is using talabat drivers gets cancelled?!?! Please clarify to public

[Semaan Al Kassouf @skassouf]

@Talabat how bad is your service becoming especially when it is your own drivers, twice this week I make an order, await deliver an hour or so after delivery I get a call stating that I'm out of zone, and order is cancelled

#badcustomerservice
#Delivery
#baddelivery