Sean Kiley

[Sean Kiley @skiley31]

@JozyAltidore ready to do your thing up in the north again?

[Sean Kiley @skiley31]

@BTCare that's fine.

[Sean Kiley @skiley31]

@BTCare I would request call isn't between hours of 1000 and 1400

[Sean Kiley @skiley31]

@BTCare engineer arrived whilst I was on phone chasing up as he was half hour late with no courtesy call. What time is call tomorrow?

[Sean Kiley @skiley31]

@BTCare sent

[Sean Kiley @skiley31]

@BTCare don't have a reference number as complaint hasn't been heard yet. Please call me!

[Sean Kiley @skiley31]

@BTCare - Laura I'm still awaiting a call to discuss my complaint.

[Sean Kiley @skiley31]

@BTCare - again not meeting my needs. Engineer due to arrive 12-3pm today. Still no show! No call either. Great courtesy.

[Sean Kiley @skiley31]

@BTCare ok. So next step is to wait for a call from yourselves Tuesday?

[Sean Kiley @skiley31]

@BTCare understandable. Complaint is centred around why the first call centre operative said a new box would be sent out?

[Sean Kiley @skiley31]

@BTCare yes they have. Why do I have to wait till next week to talk about it! Terrible process. This is why I took to twitter.

[Sean Kiley @skiley31]

@BTCare don't worry. It's all your you convenience and to my inconvenience

[Sean Kiley @skiley31]

@BTCare then told can't speak to anyone about a complaint. They don't take calls apparently. I have to wait to be called by you!

[Sean Kiley @skiley31]

@BTCare was said. Now told an engineer will visit next Tuesday. This would of been fine initially. Why have I been mugged off?!?

[Sean Kiley @skiley31]

@BTCare - called today to chase as no box arrived. Told 'no that's not how it works'. As if I'm the one in the wrong. Only going by what

[Sean Kiley @skiley31]

@BTCare -vision box not working for a week. Called last Tuesday to report. Told I would receive a new box via courier Thursday. Continued

[Sean Kiley @skiley31]

@bt_uk @btsportfootball 47 minutes on phone!

[Sean Kiley @skiley31]

@bt_uk @btsportfootball horrendous customer service yet again today!!! One very dissatisfied customer!

[Sean Kiley @skiley31]

@MannyNorte give a 'yesh mate' shout out to my pregnant wife jenny. Sean. Thanks #wirelessfestival @WirelessFest

[Sean Kiley @skiley31]

@RobbieSavage8 jus watched class of 92. Great movie/documentary! #legend