Dave Wil

[Dave Wil @skpdw]

Yep

[Dave Wil @skpdw]

@united I don’t plan on having a future with @united

[Dave Wil @skpdw]

@united I was charged a $50 baggage fee when checking in for my flt using mobile App, even though I paid for both mine & wife’s ticket using mileage plus card. I was not charged at airport but CC has been charged.

[Dave Wil @skpdw]

@united You all just keep the $50, it’s to much of a PITA to jump thru your hoops for a refund.

[Dave Wil @skpdw]

@united Thanks !

[Dave Wil @skpdw]

@united Done, I believe.

[Dave Wil @skpdw]

@united Hello, does Twitter still work as a method of communication for @united ?

[Dave Wil @skpdw]

Seems like @united has lost their Twitter feed.....or maybe they are reflecting the New United “We don’t give a crap & it shows”! https://t.co/ik8naSKMsn

[Dave Wil @skpdw]

They want you to DM so it’s out of the public forum, same as @AmericanAir AND probably others do. https://t.co/2k5lgWqVhX

[Dave Wil @skpdw]

Oops should be @squidneyhail squidneyhail https://t.co/WiXhKVSYUg

[Dave Wil @skpdw]

@united @TeamCNN @squidnyhale @HardHatGypsy ....the more I read re: @united lost baggage case SAP17698M, the sadder lack of response from @united becomes!

[Dave Wil @skpdw]

@united @TeamCNN @squidnyhale @HardHatGypsy ....the more I read re: @united lost baggage case SAP17698M, the sadder lack of response from @united becomes!

[Dave Wil @skpdw]

@squidneyhail @united I hope to hell that @united gets this young ladies bag to UTILA today! Makes no damn difference to her how it happens. She wants maxium compensation for the lost baggage AND good faith restoration, AND the bag today

[Dave Wil @skpdw]

@united Last para of email says bags are free with CC payment! https://t.co/xoTxU5NxuQ

[Dave Wil @skpdw]

@united tried paying bag fee with same CC, may it would zero out...nope. After the response recd here on baggage question.
Then, after all, I recd a email, can’t check in, docs have to be ckd, never happened B4, if docs have to B ckd why does the crap app let you go thru hoops? https://t.co/uFKNsR5EbB

[Dave Wil @skpdw]

@united tried paying bag fee with same CC, may it would zero out...nope. After the response recd here on baggage question.
Then, after all, I recd a email, can’t check in, docs have to be ckd, never happened B4, if docs have to B ckd why does the crap app let you go thru hoops? https://t.co/uFKNsR5EbB

[Dave Wil @skpdw]

It started! Recd an email saying I could check in using the app.when I tried, after 30min chasing docs that SHOULD already B recorded. Then checked bags, says I owe $50, travel paid using UA/Chase cards, should be NO charge. https://t.co/lfhH7SpvRX

[Dave Wil @skpdw]

It started! Recd an email saying I could check in using the app.when I tried, after 30min chasing docs that SHOULD already B recorded. Then checked bags, says I owe $50, travel paid using UA/Chase cards, should be NO charge. https://t.co/lfhH7SpvRX

[Dave Wil @skpdw]

@united Sat taking my family of 17 to SAP from IAH second time we’ve done the trip. Hope this time is better than last !

[Dave Wil @skpdw]

@united Sat taking my family of 17 to SAP from IAH second time we’ve done the trip. Hope this time is better than last !

[Dave Wil @skpdw]

@united Thanks for your help.

[Dave Wil @skpdw]

The "tool" indicates I will have a baggage on my group ticket, even though I paid for my & companion ticket using my Mileage Plus card. Are you serious? https://t.co/3WUYRuuBDC

[United Airlines @united]

@skpdw Hi, Dave. We are happy to assist you here. You can also always calculate your baggage allowance using this tool: https://t.co/iho1CXfvSs. ^LF

[Dave Wil @skpdw]

@united And what about my companion, ticketed using the same card?

[Dave Wil @skpdw]

And my companion, also ticketed using the card ? https://t.co/J2QDVUfoIZ

[Dave Wil @skpdw]

And my companion, also ticketed using the card ? https://t.co/J2QDVUfoIZ

[United Airlines @united]

@skpdw Dave, if you are the primary cardholder and used the MileagePlus card for this reservation, you will receive your first checked bag for free. ^LF