@VivaAirCol Don't believe anything @VivaAirCol writes. I've been waiting more than 6 months for a refund because they changed my flight. Save your money and fly with @Avianca or another proper airline.
The @VivaAirCol lies continue. The social media team responded and alleged that the refund is in progress. PLEASE do not book and waste your money with this company.
@VivaAirCol Thieves and liars. Changed my flight but didn't tell me. Meant I would miss the connection from @gruairportsp. Tried to claim a refund, which was almost impossible. 6 months on they're still 'processing' it. Not to be trusted. Fly @Avianca instead.
@DerbysPolice A disgusting abuse of power. Efforts should be focused on fining those who have stuck 2 fingers up to the rules from the beginning rather than setting traps to exploit the law. https://t.co/7flTDte1BW
@ABridgen A disgusting abuse of power. Efforts should be focused on fining those who have stuck 2 fingers up to the rules from the beginning rather than setting traps to exploit the vague law.
@KLM Congrats on a speedy resolution to the tech fault/plane swap with KL1289 today. Special kudos to the original pilot for keeping us informed and walking through the cabin. 75-mins delayed arrival that could have been so much worse. Great job!