.@AmericanAir can’t even express how upset I am with your service. Your flight left early from DCA stranding my 17 yr old son, who was in the airport deplaning from your flight from AVL. The gate agent told me if I would’ve paid an *additional* $300 while booking,
him a food voucher you didn’t even give him a blanket. Still waiting to hear if you actually give him a ticket for his flight at 8 AM so he can finally get home. I hope I never have to pay you guys another dime again.
.@AmericanAir can’t even express how upset I am with your service. Your flight left early from DCA stranding my 17 yr old son, who was in the airport deplaning from your flight from AVL. The gate agent told me if I would’ve paid an *additional* $300 while booking,
you could’ve used a report from your system to let you know he was only 17…and then held the flight.
On top of that, you told him he needed to sleep in the airport overnight because he’s under 18 and can’t go to a hotel by himself. You didn’t refund his ticket you didn’t give