@TicketmasterCS Your customer service is shocking!! You made an error on some tickets and then to make matters worse expect us to pay again rather than just rectify the problem that you made!! Unbelievable!! Never will we use Ticketmaster again but you probably don’t care anyway.
@TicketmasterUK your customer service and the way you handle customers is shocking!! You can’t even actually talk to a person as you hide behind your chat service!
Never will I use you again.
@TicketmasterCS this is not good enough!!
When my wife booked these tickets for her & her Mum they did not have restricted view on them, now you changed it so they have restricted view on them. This is your cock up and you should do the decent thing and put it right!!
@TicketmasterCS your helpline is useless you don’t resolve issues and pull from pillar to post and going by comments I’ve seen I’m not the only one who thinks this. Get your act together!
Hi @TicketmasterCS I’ve tried and tried to get answers from you using your hopeless messaging service but the issue NEVER gets resolved.
How about you send ME a DM and then we can get this resolved once and for all if you bother to respond to me and stay online till resolved
Why don’t you move with the times @TicketmasterCS and have a DM service tha stays with the customer until the issue is resolved ? It’s so frustrating!! Been trying for 2 weeks now to get this issue sorted
Hi @TicketmasterCS
My friends have not recieved there Campervan ticket for latitude can you contact me urgently. So far all messages have not resolved issue.
@TicketmasterCS@joanne85094 Same here, my friends have sent you countless messages over 2 weeks and you just don’t reply accordingly, Latitude is nearly upon us and your making it so stressful with your constant ignoring of messages sent to you!!
@TicketmasterCS Your hopeless at replying to messages so I don’t know why you bother with tweeting “we’re here to help with your ticketing enquiries” 🤷♂️