Flew from Heathrow to Madrid today with British airways in business class. @British_Airways has only gone and left the most important bag at Heathrow! How is it possible for 2 of my 3 bags to make it here and my third be left at Heathrow. Absolutely disgraceful, £1000 for what.
@wildandhigh@British_Airways It’s BA who entrust the service to the airport handlers. When it comes down to it it’s there fault especially at terminal 5 where it is only BA aircraft that leave from. So there isn’t any confusion between airlines or different handlers. It’s all under 1 roof.
@British_Airways It’s not good enough, I am here for a European competition which I have had to qualify for!! Now I am unable to compete because by sheer luck the bag you have lost contains all my equipment. This bag is worth over 4grannd!!!!!!! And you can’t even tell me if u have it