I don't want to keep beating a dead horse with this merchandise topic, but I really need to air some of this out.
We contracted two different teams to build concepts and production-ready files so we could move into sampling. Both have completely failed so far.
One of the design agencies (a very reputable group) charged $3,000, which we paid, for three rounds of mockups and fully completed production files/tech packs.
After two rounds of failed mockups, I sent a much more comprehensive brief to try to get them on the right track.
They just emailed me back saying they decided to drop the project and wished me the best of luck. No mention of a refund. No mention of any kind of resolution.
They are leaving us with a completely unusable PDF of designs at this level of quality.
What am I even looking at!?
Merch design and production has not progressed the way I expected.
Iโm looking at a lot of designs and directions that simply are not up to the quality @STR8RIPPIN fans deserve.
To say Iโm frustrated would be a massive understatement.
But I would rather take the time to course correct than force out something that does not meet the standard.
Bear with me. Weโll get this right.
Aiming to share @STR8RIPPIN merch updates in the next 1-2 weeks. It continues to be the hardest part of building the org back up.
I'm constantly meeting with more vendors, designers, etc. If you are a pro at this, let's work together.
Really proud of how much progress is being made in such a short amount of time.
Everyone behind @STR8RIPPIN is working hard, and we're excited to show you all what we're cooking up. ๐
Aiming to share @STR8RIPPIN merch updates in the next 1-2 weeks. It continues to be the hardest part of building the org back up.
I'm constantly meeting with more vendors, designers, etc. If you are a pro at this, let's work together.