Smartfrog Group

Official Smartfrog Group Twitter page. Visit for more. #seeeverythingfromanywhere #IoT

[Smartfrog Group @smartfrog_group]

@threepress @canary @amazon - sorry to read of your troubles. Please reach out to Canary customer service for further assistance.

[Smartfrog Group @smartfrog_group]

@TimmKarlo @canary - Basic is free. Live view is free. The notifications are coming as stated in this ad.

[Smartfrog Group @smartfrog_group]

@Herdzbxx Hi Herdz, please send us a direct message with your email address so we can take a closer look into this for you. Thank you!

[Smartfrog Group @smartfrog_group]

@Herdzbxx Hi, thank you for reaching out to Smartfrog. Could you please direct your inquiry to [email protected] and one of our agents will gladly help you out.

[Smartfrog Group @smartfrog_group]

@WilsieMufc - the Smartfrog website is working. Kindly send an email to [email protected] from the email address associated with your account and we can assist you further.

[Smartfrog Group @smartfrog_group]

@sasheyboo Hi there, we'd be happy to help you further here. Please reach out to our Customer Care team by sending an email to [email protected]. Please include your name, account number, and email address which is linked to your account. We look forward to hearing from you!

[Smartfrog Group @smartfrog_group]

@AltHillLane Hi there, thanks for getting in touch. We are aware that there was a brief issue that affected a subset of users earlier today. However, any such issues have since been resolved. If you're still experiencing difficulties please contact [email protected]
Thanks

[Smartfrog Group @smartfrog_group]

@AmyCliff19 Hi there, we're sorry you feel that way. Unfortunately, we have not received your proof of return and are unable to cancel your billing. Please could you send the required information to the agent in contact with you, we'd be happy to proceed with the cancellation?

[Smartfrog Group @smartfrog_group]

@AmyCliff19 Hi Amy, I can assure you that we take all matters seriously and would ask to continue helping you through our customer care agents. We can see an email has been opened and we will continue to help through there.

[Smartfrog Group @smartfrog_group]

@Socialistly Hi there, thanks for getting in touch, the solution for this issue is to uninstall the app, restart your phone and re-install the app. If you are experiencing further issues please contact one of our agents via [email protected]

[Smartfrog Group @smartfrog_group]

@AmyCliff19 Hi there, as we take the wellbeing of our customers very seriously, we ask you to continue corresponding with support for the best possible assistance. If you would like to give us a call, then please request a time with one of our agents. Thank you.

[Smartfrog Group @smartfrog_group]

@Thialand619 I am sorry to hear you are not happy with the service. As we cannot look up account details here, an email to our support team would help us identify your account. Please reach out to us there and we will be happy to help investigate your request.

[Smartfrog Group @smartfrog_group]

@Thialand619 Hi there, we have replied multiple times but have had no response from you. Unfortunately, your solution will not be resolved if you do not reach out to our support team for further assistance. Please contact them at [email protected]

[Smartfrog Group @smartfrog_group]

@SophieHoward1 Hi Sophie! We understand that you spoke with one of our agents earlier. We hope they were able to provide a satisfactory solution for your issue!

[Smartfrog Group @smartfrog_group]

@SophieHoward1 Hi Sophie, we're sorry to hear that. Do you remember when this was?

[Smartfrog Group @smartfrog_group]

@SophieHoward1 Hi Sophie! Would you please be able to send a request to [email protected] and our Customer Care Team will be more than happy to provide assistance. We look forward to hearing from you! https://t.co/6rn6c99vZo

[Smartfrog Group @smartfrog_group]

Apply for our open job position! Senior Product Designer (Web + App) (m/f/d) in Berlin Mitte: https://t.co/XNWX9sQYlU

[Smartfrog Group @smartfrog_group]

We are hiring! Front End Engineer (m/f/d) in Berlin Mitte: https://t.co/vY9vydjeYo

[Smartfrog Group @smartfrog_group]

@taxitax01834567 Hello there, I am sorry to hear that you are not satisfied with our service. As explained in our other replies, please email our support team [email protected] so that we can help settle any issues that you are currently having

[Smartfrog Group @smartfrog_group]

@taxitax01834567 Hello there, I am sorry to hear that you are not satisfied with our service. If you have encountered any issues with your device then our support team would be happy to help. You can reach them via email at [email protected]