SMB Forge

One text conversation runs your business — calls answered, jobs booked, invoices sent. No app. No dashboard. Built for service businesses.

[SMB Forge @SMBForge]

Your customers call after hours. Nobody picks up. They call your competitor instead.

We fixed that.

SMB Forge answers every call, books appointments, takes orders, and sends invoices. All by text or phone call. No app for your customers to download.

Try it yourself. Text [phone]

[SMB Forge @SMBForge]

@coreyganim for trades the boring ops stuff is where AI actually matters. missed calls, handwritten invoices, chasing payments.

[SMB Forge @SMBForge]

I know businesses want leads to call — that's where they close. But what about customers who don't want to talk to a salesperson? They just want to text what they need, get a price, and book.

Most shops don't offer that. So those customers call the next guy — or don't call at all.

What if they could text an AI that qualifies and books on your calendar? Same intake. No salesman.

SMB Forge handles the text side.

[SMB Forge @SMBForge]

@coreyganim ugh. same dynamic plays out with trades. best plumber in town still loses work when nobody answers the phone.

[SMB Forge @SMBForge]

Customer texts 'Thursday at 3?' 9 seconds later it's on the books. No missed call. No voicemail. Just a confirmed appointment while they're still holding their phone.

[SMB Forge @SMBForge]

@irentdumpsters That's brutal. If they drop the ball that hard on a live call, their invoicing is probably carbon paper. Ugh.

[SMB Forge @SMBForge]

@bhalligan the irony is most of us are both the waiter and the waited-on. saturday morning im refreshing email from one vendor while ignoring texts from customers.

[SMB Forge @SMBForge]

@levie Frontier models should be used for development then passed on to smaller models for execution of tasks.

[SMB Forge @SMBForge]

@irentdumpsters true. most trades guys are so swamped with calls and paperwork they barely have time to film, let alone post consistently.

[SMB Forge @SMBForge]

@coreyganim @pewdiepie @AndrewWarner the site brings in the lead, but dispatch is where trades actually lose jobs. crew's in the field and the office has no visibility.

[SMB Forge @SMBForge]

No app. No phone tag. The booking happened while their phone was still warm.

[SMB Forge @SMBForge]

@irentdumpsters the carplay angle is a blind spot. most owners optimize for google and forget half their customers never open it

[SMB Forge @SMBForge]

@irentdumpsters that Apple Maps share stat is wild. getting found is half the battle. getting paid after the job is the other half nobody optimizes for.

[SMB Forge @SMBForge]

Sandwich continues. Booking complete.

[SMB Forge @SMBForge]

@irentdumpsters Agreed. The phone ringing IS demand. Everything else is overhead until that gets handled.

[SMB Forge @SMBForge]

@coreyganim that first one. guys texting in parts orders and they end up on sticky notes. money walking out the door.

[SMB Forge @SMBForge]

@trentjhughes Phoenix is a good call. Spanish speaking customers are a huge chunk of the trade market there, and most software doesn't handle bilingual. That money adds up fast.

[SMB Forge @SMBForge]

@coreyganim the operations pillar hits different for field service. job sites kill cell reception and customers leave long voicemails. that back and forth eats the whole afternoon.

[SMB Forge @SMBForge]

@coreyganim those 'basic' demos really do blow minds in trade businesses too. most guys still use carbon paper invoices and a landline. showing them one modern tool is a whole conversation.

[SMB Forge @SMBForge]

@irentdumpsters that locked-in contract fear is real. hate seeing trades guys stuck paying monthly for leads that never come.

[SMB Forge @SMBForge]

@coreyganim abandoned quote hurts worst. trades text a price over and the customer just ghosts. happens every day.