Your customers call after hours. Nobody picks up. They call your competitor instead.
We fixed that.
SMB Forge answers every call, books appointments, takes orders, and sends invoices. All by text or phone call. No app for your customers to download.
Try it yourself. Text (949) 565-1908
I know businesses want leads to call — that's where they close. But what about customers who don't want to talk to a salesperson? They just want to text what they need, get a price, and book.
Most shops don't offer that. So those customers call the next guy — or don't call at all.
What if they could text an AI that qualifies and books on your calendar? Same intake. No salesman.
SMB Forge handles the text side.
Customer texts 'Thursday at 3?' 9 seconds later it's on the books. No missed call. No voicemail. Just a confirmed appointment while they're still holding their phone.
@bhalligan the irony is most of us are both the waiter and the waited-on. saturday morning im refreshing email from one vendor while ignoring texts from customers.
@coreyganim@pewdiepie@AndrewWarner the site brings in the lead, but dispatch is where trades actually lose jobs. crew's in the field and the office has no visibility.
@irentdumpsters that Apple Maps share stat is wild. getting found is half the battle. getting paid after the job is the other half nobody optimizes for.
@trentjhughes Phoenix is a good call. Spanish speaking customers are a huge chunk of the trade market there, and most software doesn't handle bilingual. That money adds up fast.
@coreyganim the operations pillar hits different for field service. job sites kill cell reception and customers leave long voicemails. that back and forth eats the whole afternoon.
@coreyganim those 'basic' demos really do blow minds in trade businesses too. most guys still use carbon paper invoices and a landline. showing them one modern tool is a whole conversation.