@Swiggy@SwiggyCares @sriharshamajet Swiggy strikes AGAIN! After Order #234630696417221 nightmare (90min wait, 36hr silence), now new order picked up but rider REFUSES delivery: "Don't know the route." BITSian trust shattered twice! 😡 #SwiggyFail#DeliveryDenial
@SwiggyCares@Swiggy Again, the order wasn't cancelled and made me to do it. I was promised compensation which I never got. I am disappointed in Swiggy. A startup which belongs to the institute I study in.. very shameful.
@SwiggyCares@Swiggy What about me waiting for 2 hrs without food. After 2 hr chaos go hunting for food outside late night. Eating whatever is available and being in disappointment afterwards. The customer service team helpless given negligible resolution and very unapologetic.
Follow-up email to CEO ignored. This isn't service—it's negligence. Full refund + compensation needed NOW. Improve exec response times (<5 mins) or lose loyal customers like us BITSians who trusted your startup roots. @SwiggyInstamart too? #CustomerServiceFail
@Swiggy@harshamjty Disappointed BITSian here! Prepaid order #234630696417221 at 8:41PM Apr 8—rider waited 90+ mins, ZERO restaurant prep. No support response in 24+ hrs. Hunger + silence = DISRESPECT! CEO, your alma mater deserves better! 😡 #SwiggyFail#BITSian