Smith.ai

We combine live agents and AI to provide 24/7 receptionist service for phone calls, chats & texts — for businesses small & large, attorneys to eCommerce.

[Smith.ai @smithdotai]

https://t.co/EiYDVI0biu is in Miami at the 2025 Trial Lawyers Summit. @TheNTLtop100

We're having a blast connecting with professionals in the legal industry.

Learn how our services help firms cultivate a more productive practice. Visit Jessica and Hillary at the https://t.co/EiYDVI0biu booth right by registration. See you there! 😁

#2025TrialLawyersSummit #smithai #legalindustry

[Smith.ai @smithdotai]

Legal intake is the cornerstone of every case, but small intake mistakes can cost your firm clients and revenue.

Don’t let these oversights hold you back. Join Maddy Martin, https://t.co/EiYDVI0biu’s SVP of Growth, and Kristin Belkofer, @AssemblyCMS's Senior Product Manager, for a webinar that demonstrates how to transform mistakes into opportunities for profit and growth. 🚀

Register: https://t.co/W3meplw8gZ

[Smith.ai @smithdotai]

Struggling with intake inefficiencies? Let’s fix that. 🔧

Legal intake sets the stage for every case — but even minor errors can cost you clients and revenue. In this upcoming webinar, Maddy Martin, https://t.co/EiYDVI0biu’s SVP of Growth, and Kristin Belkofer, @AssemblyCMS's Senior Product Manager, will share actionable tips to overcome:

- Delayed response times
- Inconsistent processes
- Imprecise lead qualification criteria
- Time-consuming data entry

📅 January 22 at 1 pm ET

https://t.co/sLM43O1GpB

#Smithai #Assemblysoftware #Lawfirmgrowth #Legalintake #Lawfirms #Legalwebinar

[Smith.ai @smithdotai]

AI is evolving — Are you keeping up? 🚨

It’s not too late to join the race. The Global AI Innovation Summit 2025 is your gateway to the future of technology. Join our CEO and Co-Founder, Aaron Lee, as he speaks at this virtual event and explores groundbreaking advancements in artificial intelligence with other industry leaders.

📅 January 22 | 9 am - 2 pm EST

Register and be part of the revolution: https://t.co/euuT3gAWWa.

#GlobalAISummit #AIInnovation #FutureOfAI #smithai #ArtificalIntelligence

[Smith.ai @smithdotai]

Effective customer communication is crucial to business success. Ever wonder how our agents do it so well?

To ensure seamless call handling, our virtual receptionists rely on a structured process known as a call flow.

We also recommend using a call flow when answering calls internally. A call flow guides phone conversations and ensures consistent call resolutions. It can include an outline or script with prompts tailored to the caller’s needs.

Here are 3 of our 9 expert tips for optimizing your call flows to enhance customer service efficiency:

📞 Greeting: The greeting sets the tone for the conversation, so when an agent answers, it should be warm, professional, and tailored.
🌐 Screen and routing: The first element of an effective call flow is a good system to identify inquiries and route callers to the appropriate agent. We’re partial to our AI Voice Assistant, which has expanded call flow options.
🔒 Authentication: Ensuring security is a huge part of customer satisfaction. This step is where the caller’s identity is verified to ensure security and privacy.

Check out the rest of our pro tips on our blog: https://t.co/Ufis5SH6a3
#businesssuccess #callflow #callefficiency #Smith.ai #AIvoiceassistant

[Smith.ai @smithdotai]

https://t.co/EiYDVI0biu CEO and Co-Founder Aaron Lee is speaking at the Global AI Innovation Summit 2025. Connect with AI innovators and industry professionals to explore groundbreaking advancements in artificial intelligence.

📅 Mark your calendars for January 22, from 9:00 am to 2:00 pm EST.

Secure your spot here: https://t.co/euuT3gAWWa

#GlobalAISummit2025 #AIInnovation #FutureOfAI #Artificalintelligence

[Smith.ai @smithdotai]

You hate your phone. It rings all day in the office, and your team can’t focus on work.

Leaving the office doesn’t solve the problem. At home, all you think about is the calls you’re missing.

So, you’re conflicted: People need your business. That’s a good thing! Nonstop interruptions and missed calls? Not so good.

https://t.co/EiYDVI0biu calms the chaos. Just imagine:

- Calls answered 24/7
- Client meetings without interruption
- Appointments booked on your calendar
- White-glove support

You don’t hate your phone. You just need someone to handle it for you! Now through December 2, it’s easier than ever to get the help you need.

Take back control with our best offer EVER: Use code CHAOSAVERTED for 25% off 12 months of our Virtual Receptionist service.

https://t.co/fyKyXNxPyX

[Assembly, Provider of Needles, Trialworks & Neos @AssemblyCMS]

🤝 Assembly Neos and Smith .ai join forces to revolutionize law firm client engagement. Enjoy a $100 discount with code NEOS! ✨Read the full press release: https://t.co/Hmv3xlbrrU

[Smith.ai @smithdotai]

🚨 New Integration Alert! 🚨

https://t.co/EiYDVI0J82 now integrates with @AssemblyCMS Neos! 🎉

Legal teams, get ready to save time and streamline your case management. With this powerful new connection, every call we handle for your firm is automatically logged in Neos. Here's how it works:

✅ New leads created: For callers not already in your Neos account, we’ll create a lead automatically.
✅ Detailed call records: Every call includes a comprehensive call summary, time and date, and a link to the call recording and transcript (when applicable), all assigned to the right case.

No more manual data entry. No more switching between systems. Just fast, efficient communication that keeps you focused on winning cases.

Ready to take your productivity to the next level?
👉 https://t.co/i3J4gRR3i3

Let’s make managing your practice easier together. 💪 #LegalTech #CaseManagement #AssemblyNeos

[Smith.ai @smithdotai]

⏰ LAST CALL, SMBs! ⏰

Today's the final day to share your success story for a shot at $1,000! Don’t miss out on showing off what makes your business shine. Enter our SMB Success Story contest now!

More info 👉 https://t.co/OknJw4LLYL
#SmallBusiness #SMBsuccess #SmithBusinessBoost

[Smith.ai @smithdotai]

In today’s world, where hustle culture is practically a badge of honor, it’s easy to get caught up in doing too much. But let’s be real — running on empty isn’t sustainable.

Want to know a secret? Doing less can actually boost your productivity and help you avoid burnout.

Find out how: https://t.co/XiIGaoSy1i

[Smith.ai @smithdotai]

Calling all small business owners! Share your latest business improvement for a chance to win $1,000 and more!

Submit a video, image, or written post about your business improvement.
Post, tag us, and use #SmithBusinessBoost.

Deadline: October 31, 2024

[Smith.ai @smithdotai]

Calling all small business owners! Share your latest business improvement for a chance to win $1,000 and more!

Contest details:
Submit a video, image, or written post about your business improvement.
Post, tag us, and use #SmithBusinessBoost.
Deadline: October 31, 2024

Prizes:
🥇 Grand Prize: $1,000 Visa gift card, $1,000 https://t.co/EiYDVI0biu credit, and a blog feature.
🥈 Runners-up: $500 Visa gift card, $500 https://t.co/EiYDVI0biu credit, and social media shoutout.
🥉 All participants: $300 https://t.co/EiYDVI0biu account credit

https://t.co/OknJw4LLYL

[Smith.ai @smithdotai]

The secret to attracting and retaining loyal customers is providing an unforgettable experience. Research shows 80% of customers are more likely to convert if you use personalization.

Here's how customer experience automation can help: https://t.co/GcFPpjO2Hv

[Smith.ai @smithdotai]

Today, we launched a revolutionary AI answering solution, Voice Assistant! It greets, qualifies, and transfers callers with a human-like call experience. Plus, calls are backed by live https://t.co/MdnA95LBBm agents. Setup takes just 5 minutes! https://t.co/cjZgJqpYQ8

[D.C. Bar @DC_Bar]

We would like to extend a special thanks to our sponsors: LSP Data Solutions LLC, @LawPay, @MyCaseInc, Carr Workplaces, @vlex, @fastcase, Minnesota Lawyers Mutual Insurance Company, @osioffices, @smithdotai, @USIAffinity, @practicepanther, & @legalfit. #Practice360 #LegalTech

[Smith.ai @smithdotai]

Calling all small business owners! Share your latest business improvement for a chance to win $1,000 and more!

Contest details:
Submit a video, image, or written post about your business improvement.
Post, tag us, and use #SmithBusinessBoost.
Deadline: October 31, 2024

Prizes:
🥇 Grand Prize: $1,000 Visa gift card, $1,000 https://t.co/EiYDVI0biu credit, and a blog feature.
🥈 Runners-up: $500 Visa gift card, $500 https://t.co/EiYDVI0biu credit, and social media shoutout.
🥉 All participants: $300 https://t.co/EiYDVI0biu account credit

https://t.co/OknJw4LLYL

[Smith.ai @smithdotai]

Call handling is often the litmus test for your business’s customer service.

👍 Done right, it can skyrocket your customer satisfaction scores and, in turn, your bottom line.

👎 When mishandled, it could lead to a viral social media rant that no business can afford.

Turn phone call conversions into real sales opportunities.

Read on: https://t.co/9Z88tdC40f

[Smith.ai @smithdotai]

TODAY: Join us for a FREE webinar on mastering cash flow and achieving long-term success. Learn essential strategies from Darren Wurz, host of The Lawyer Millionaire podcast and Managing Partner at @WurzFinancial.

Register now: https://t.co/0QgG1Gjg2i

[Smith.ai @smithdotai]

Struggling with a slow and inefficient client intake process? You're not alone. Legal intake can be a major bottleneck for law firms, but legal intake software can help.

This article dives into the world of legal intake software, explaining what it is and what features to look for.

https://t.co/9XGgUZxzJr