Suzanne Key

[Suzanne Key @smkrn]

@youngliving absolutely terrible customer service. No one speaks English well enough to help you. I tried to get help for a order I never received. Instead of refund, I was charged again today for order I never received.

[Suzanne Key @smkrn]

@marisolop9 @youngliving Absolutely agree. NO one speaks English!

[Suzanne Key @smkrn]

@FedExHelp help me get my package delivered.

[Suzanne Key @smkrn]

My package is currently on Day 24 of its @FedEx hostage situation. No problems with the other carriers. By the looks of the news and social media, @FedEx is responsible for ruining Christmas gifting across the world.

[Suzanne Key @smkrn]

Team Love for Susan https://t.co/zpO2wMimTd

[Suzanne Key @smkrn]

@VNDISABLEDVET @tommymindtrick @SouthwestAir @CamHixon I sent DM Thursday afternoon, several tweets and a email. No response to any of them

[Suzanne Key @smkrn]

@Natalie_Horner I called 1-888-202-1024 earlier about bags.

[Suzanne Key @smkrn]

@pjkemme @SouthwestAir you got lucky! Everyone at Midway was horrible.

[Jennifer Robertson @jennspiller]

Shocking, I know, but when my flight has been cancelled, I do not want to hear about how much @SouthwestAir “likes” me, while I”m on hold.

[Suzanne Key @smkrn]

@SouthwestAir why do you only respond to certain people? I've sent numerous tweets and one Private Message with zero response from SW

[Suzanne Key @smkrn]

@nm2lg @SouthwestAir one of my bags is showing at my original destination. Others, no one has a answer.

[Suzanne Key @smkrn]

@nm2lg @SouthwestAir going tomorrow. Hopefully better luck with @Delta

[Suzanne Key @smkrn]

@nm2lg @SouthwestAir no flights to Nash Stuck with 3 kids so Flew home to BHAM. Had to buy ticket to go get car and our bags in Nashville

[Suzanne Key @smkrn]

@HannahKoustis @nm2lg @SouthwestAir nothing! Stranded overnight 2 cancelled Nash flights Finally got flight home using delta to go get car

[Suzanne Key @smkrn]

@HannahKoustis @nm2lg @SouthwestAir same for us

[Suzanne Key @smkrn]

@imjoehenry @SouthwestAir they lost one at MDW. Kept calling for him one of the many times I was waiting to get help for cancelled flights

[Suzanne Key @smkrn]

@SouthwestAir @BroganBurnside same here. Worst service ever.

[Suzanne Key @smkrn]

@jckozzie @SouthwestAir waited 3 1/2 hours to get to counter. 100's of people waiting and 2 people at desk. The worst customer service EVER

[Suzanne Key @smkrn]

@SouthwestAir Sat in MDW all night Rebooked flight was cancelled Finally took flight to BHAM Using delta to go get my car and bags from BNA

[Suzanne Key @smkrn]

Such poor customer service @SouthwestAir in line for help and no updates given for flight that was supposed to leave Midway at 5:10.