@nellyreads H! I work in our Operations and User Services department which incorporates a lot of Access Services stuff as well as UX! I'd be happy to answer any questions you might have/refer you to others!
I learned how to do CPR today so now I know how to save your life but more importantly I found out New York Presbyterian Hospital maintains a Spotify playlist of songs that are the right beat to time CPR compressions to and it is on point