Sarah Mobin

Marketer by profession (@Clorox), storyteller by heart. @Georgetown MBA. Chicago is home but the world is my backyard. Lover of breakfast sandwiches & tacos.

[Sarah Mobin @smobin]

sometimes you have to put on some lipstick, down an espresso shot and go do your thing.

[Sarah Mobin @smobin]

My daughter’s stroller was damaged during gate check during a domestic @united flight. They are claiming they are not held liable for damages under rule 28. How??! They don’t care about customer service & certainly not about babies. My baby was 5 seconds away from being injured!

[Sarah Mobin @smobin]

@united Who can I speak to about being denied boarding for an international flight with my 11-month old baby? Because of this, our travel turned out to be a nightmare. Then our connection was 4+ hours delayed! Just an absolutely horrific experience flying with my young family.

[Sarah Mobin @smobin]

@Uber Hi. My husband left his phone in an Uber in Faro, Portugal. We can’t contact the driver because my husband requested the Uber from his phone. Can you please help us locate it ASAP? We would be so grateful, thank you!

[Sarah Mobin @smobin]

@dominos Hi. My pizzas never arrived last night and I was on hold with the local store for 30 minutes and no one ever picked up. Instead of customer service offering me a refund, they sent me a 50% off coupon. Are you kidding me? I would like my money back immediately.

[Sarah Mobin @smobin]

@united Hi! I accidentally left my Kindle on the plane, in the pocket in front of my seat. Would it be possible to retrieve it? I would be so thankful! UA 681, Nassau to Newark.

[Sarah Mobin @smobin]

@united Had the worst experience on a flight last night. The cargo door on the plane would not open, causing our luggage delivery to be delayed by 2 hours. This included my 3-month old daughters’ stroller and car seat. No apologies or solutions provided by any @united employees.

[Sarah Mobin @smobin]

@SouthwestAir Got stuck with C. Thanks again.

[Sarah Mobin @smobin]

@SouthwestAir Hi. I can’t check-in to my flight because your website is down. Now I’m going to get stuck with the boarding group C crowd.

[Sarah Mobin @smobin]

@INDOCHINO One week before our wedding, my fiancé still does not have a suit because your associates at the Brooklyn, NY location were unable to fix the low-quality, poorly made suit that you sourced from China. This was after 4 fittings! I cannot believe your customer service.

[Sarah Mobin @smobin]

@SouthwestAir We’ve been sitting on the tarmac for 30 minutes while the crew has been waiting for “paperwork.” I don’t understand why you rush us on the place only to delay us because of your own incompetence.

[Sarah Mobin @smobin]

@SouthwestAir is an absolute disgrace of a company. I don’t know how they’re allowed to trade on the New York Stock Exchange.

[Sarah Mobin @smobin]

@SouthwestAir’s free baggage perk is a SCAM. In fact, I would pay NOT to check my bag because it takes over an HOUR for it to arrive on the carousel. Yes, they couldn’t find a driver to bring the bags over. I wish this was a joke.

[Sarah Mobin @smobin]

@SouthwestAir You are an absolute disgrace of a company. I don’t know how they let you trade on the New York Stock Exchange.

[Sarah Mobin @smobin]

@SouthwestAir free baggage perk is a SCAM. I would rather pay them NOT to check a bag because it will take 60 MINS for it arrive. Because the airport can’t find a driver to bring the bags out! I wish this was a joke.

[Sarah Mobin @smobin]

YES. https://t.co/tcCSHfXAPZ

[Sarah Mobin @smobin]

https://t.co/YN1Ha1JUYX

[Sarah Mobin @smobin]

The Levers That Money Can’t Pull https://t.co/EZTJ0fZNlp via @moretothat

[Sarah Mobin @smobin]

@SouthwestAir Hello. I need to speak with someone immediately about my flight experience with Southwest. It was absolutely awful.

[Sarah Mobin @smobin]

https://t.co/IY5gt6wuWW

[Chris Boettcher @chrisboettcher9]

I've completed 10 Ironmans and treated over 3000 patients over the past 10 years.

Here's every fitness tip I could think of:

1) Kids will only move as much as their parents do.