The Smart Training Company

A team of genuinely passionate learning and development specialists with extensive experience in Hospitality Get in touch: [email protected]

[The Smart Training Company @smtrainingco]

🏨 Last week, Sarah visited @residenthotels London with two days of epic training, all about delivering excellence in #hospitality. The team couldn't be more thrilled! Here's just a sneak peek of their feedback.

#HospitalityTraining #GuestExperience #ExcellenceinHospitality

[The Smart Training Company @smtrainingco]

We have explained more about #stickylearning and how to make the message stick following on from our previous post over on our Linkedin, check it out and don't forget to follow us: https://t.co/BKTcfYxtzG

#Training #CurveofForgetting #MakingLearningStick

[The Smart Training Company @smtrainingco]

Sticky learning - what is it, and why do we need to make training sticky?

Learn more over on our Linkedin: https://t.co/BKTcfYxtzG

#StickyLearning #Training #CurveofForgetting #MakingLearningStick

[The Smart Training Company @smtrainingco]

#Recruitment is an issue within #hospitality as businesses struggle to find people for their roles. Due to Brexit, workers can't be hired from abroad as the MAC doesn't view the industry as #skilled work.

@Caterertweets https://t.co/qVA7wkz1mF

[The Smart Training Company @smtrainingco]

We were recently invited back to @MerseyFire to run a 2-day @Clarity4D accreditation programme with Judy Oliver. MFRS are now fully accredited to run in-house #Clarity4D programmes, as well as using the language of colour in everything they do.

#Clarity4D #PersonalityProfiling

[The Smart Training Company @smtrainingco]

The Summer is over, and we're excited about what's to come over the next few months. Sarah has had a very busy couple of months, and during the last week of the school holidays, she combined a client meeting in #London, taking her twins, Alex and Max, with her.

[The Smart Training Company @smtrainingco]

During a recent 'Communication for a Positive Outcome' #training session, we asked the team to identify how someone might feel when something isn’t going the way they expect.

❔ Can you add to any of the responses that the team came up with?

#hospitality #Feedback #Guest #Team

[The Smart Training Company @smtrainingco]

The perfect #experience for #guests involves more than just the finest bed sheets or the freshest ingredients - it’s about #guestsatisfaction.
What skills do you think are needed when handling guest feedback?

#Hospitality #Feedback #Training

https://t.co/W4Gp1hdEH2

[The Smart Training Company @smtrainingco]

What are the similarities between school holidays and the hospitality industry? Find out on our Linkedin post: https://t.co/hi7vAYyryl

#SchoolHolidays #Hospitality #Planning #HospitalityIndustry #spotthedifference

[The Smart Training Company @smtrainingco]

Recently, Ali ran an inspiring LEAD programme at @SleeperzHotels Newcastle with heads of depts from Sleeperz Hotels and Head Office.

Through fun exercises and discussions, we explored the difference between #managing vs #leading, Human #Leadership, and what that means to us.

[The Smart Training Company @smtrainingco]

Is your team ready to level up? Learn why becoming a @Clarity4D Corporate Business Partner could be the game-changer you need! Learn more in our video or contact Clarity4D on:
Tel: [phone]
Email: [email protected]

#Clarity4D #Organisation #ColourProfiling #Development

[The Smart Training Company @smtrainingco]

Sarah has just wrapped up an incredible 2-day Clarity4D accreditation with the fantastic HR and L&D team at @TheWorksStores, who are now all accredited to deliver #Clarity4D in their organisation!

Sarah said: "The future looks incredibly bright for The Works".

[The Smart Training Company @smtrainingco]

As trainers, we are always exploring new avenues of #learning. Sarah is attending an online Training Design Festival today where she will discover new #training design #trends and solutions.

Who's excited to see what new #trainingsolutions Sarah will be learning about?

[The Smart Training Company @smtrainingco]

As a #hospitality business, you know how important it is to have a #team that is passionate, engaged, and guest-focused. Everything from the #guestjourney and beyond depends on it. We can help you achieve those goals and more - find out how: https://t.co/UzazGMxW1r

[The Smart Training Company @smtrainingco]

#Stress affects us all in different ways - #colourprofiling gives an insight into how we react to stress and can tailor our #copingmechanisms. Find out more about colour profiling here: https://t.co/VjktjtT4oC

[The Smart Training Company @smtrainingco]

This week was #VolunteersWeek; did you do any volunteering? Do you take part in any regular volunteer work?

The Smart Training Company's Rose McDonald is a regular #volunteer, and we are incredibly proud.

#Volunteering #TraineeCounsellor #Caring

[The Smart Training Company @smtrainingco]

Our SmartHub virtual #learning management system includes #gamification to make learning fun and interactive. Your #team will feel motivated to learn as they are awarded points for the progress they make.

Interested? Learn more: https://t.co/xr5qyGcH0n

[The Smart Training Company @smtrainingco]

Are you constantly thinking that your #team isn't living up to their full potential? Do you want to unlock the #hiddenstrengths and talents that lie within? Look no further than #Clarity4D.❤️💙💛💚

Learn more:https://t.co/TaQ50FQr4l

#ColourEnergy #PersonalDevelopment

[The Smart Training Company @smtrainingco]

🌞 Happy #BankHoliday Monday! 🌞

We hope you're all enjoying the extra day off and making the most of the sunshine - what's on your agenda for today? 🤔

Whatever you're up to, we hope you have a fantastic day!

[The Smart Training Company @smtrainingco]

Sarah and the @MamaShelter_LDN team took part in the 5K Colour Obstacle Rush Challenge at the weekend to raise money for the Shoreditch Trust.
You can still help MAMA raise their goal by donating here: https://t.co/ZDEBio3YQw
👏🏻👏🏻👏🏻
#ColourRush #Teamwork #ShoreditchTrust