Saravanan Neel

Mindfulness coach, Certified Cognitive Behavioural Therapy (CBT) life-coach on a journey to improve well-being and quality of life for people across the globe.

[Lochan @LuzingMyMind]

@lufthansa still no answers from your side about #LH754.
1) Why were the passengers left stranded by you?
2) Why was the technician called for so late, even with knowledge of the problem beforehand?
3) How will the passengers be compensated for this situation and its effects?

[S. Lalitha @Lolita_TNIE]

Two-time Grammy winner who highlighted psgr sufferings through continuous tweets tells TNIE abt his cancelled meets & dep to SFO concert with no practice due to delay @rickykej @tinucherian @JM_Scindia @DGCAIndia @BLRAirport @KannadaPrabha

[S. Lalitha @Lolita_TNIE]

Lufthansa's treatment of Indian flyers on its Blr-bound flgt frm Frankfurt via Istanbul has recd stinging criticism. 4.5h inside parked flgt, 31h in arpt lounge, no hotel, no info. Felt like hostages: psgs @rickykej
@XpressBengaluru @narendramodi @NewIndianXpress @lufthansa 1/2

[Vasishta Jayanti @VasishtaJayanti]

@Lolita_TNIE @rickykej @tinucherian @JM_Scindia @DGCAIndia @BLRAirport @KannadaPrabha Important point missed in the news articles is that credit cards were hacked due to the unsecured WiFi network at Istanbul airport lounge. Fraudulent transactions of $1000 USD was recorded on my credit card. All #LH754 passengers to check their credit card and bank immediately.

[Vasishta Jayanti @VasishtaJayanti]

@lufthansa @PMOIndia @JM_Scindia @GermanyDiplo @IndiaToday @tv9kannada
I got out of Istanbul by getting an E-visa & flying back on Oman Air flight to BLR. As a proud Indian I will be deeply disappointed if Lufthansa gets away without punishment, compensation & a sincere apology.

[Agastya Jayanti @agastyaj]

@lufthansa @igairport It was shocking to see that a reputed carrier as @lufthansa had no SOP in place to deal with this situation. I would like to know how Lufthansa will compensate all 300+ passengers for the atrocious and unacceptable experience on flight #LH754

[Saravanan Neel @sneel9]

@nit_nahata @lufthansa @Lufthansa_DE @casposifi @lufthansa continues to disappoint, with 8 pm departure, there is no crew member or ground staff at the gate and the time now is 7.50 pm. This is the height of inefficiency and lack of transparency

[Saravanan Neel @sneel9]

Lufthansa Frankfurt-Bengaluru flight diverted to Istanbul due to medical emergency on board - Times of India https://t.co/lUJgD46QC6

[Saravanan Neel @sneel9]

@agastyaj @lufthansa Here are the cops waiting at the lounge entrance

[Agastya Jayanti @agastyaj]

@lufthansa threatening passengers who just want to go back home with police arrest! Worst ever service from Lufthansa, stranded in Istanbul airport for more than a day..elderly people, babies..everyone struggling ! And complete appathy from Lufthansa! #emergency LH754 #PMOIndia

[Bisakha @bisakhaster]

Shame on you @lufthansa !!! Travellers on #LH754 from Frankfurt to Bangalore have been diverted to Istanbul and left to fend for themselves. No communication on the next scheduled flight. Travellers incl. elderly & parents w infants spending 16+ hrs at the airport clueless

[Lochan @LuzingMyMind]

@lufthansa (1/3) In the case of an emergency
medical related landing, the passengers are made to wait more than 11 hours till we can takeoff again with no confirmation of timing or hotels for the overnight stay. #LH754 stuck in #IST.

[Lochan @LuzingMyMind]

@DrSJaishankar @MEAIndia please help. Passengers of yesterday's @lufthansa LH754 are currently stuck in Istanbul airport with officials constantly changing the departure of our diverted flight. People are calling sick as we are contained in one lounge with no rest.

[Lochan @LuzingMyMind]

(3/3) What was supposed to be a simple 8h 50min flight, is now a supposed 30-hour ordeal. Or more according to this picture taken at 05:50 CET as there's no confirmation either. Entry visa problems can be understood but the delay and uncertainty, not at all.
#LH754

[Lochan @LuzingMyMind]

Update: The operations responsible here said we would be taking off at 15:00 local time. That means a 47 hour journey, for a 8h 50 minutes flight. @lufthansa what measures are being taken to compensate for our physical strain, mental strain and time? #LH754 #FRABLR

[Saravanan Neel @sneel9]

@LuzingMyMind @lufthansa

[Saravanan Neel @sneel9]

@Lufthansa_India I have tried reaching the toll free no and no one answers after long period of being on hold, it is unfortunate to have a helpline and offer no help!

[Saravanan Neel @sneel9]

@Lufthansa_India made a reservation to travel to AYT from BLR via FRA. After a week of making the reservation, my flight from FRA to AYT was changed. Now the connecting flight leaves FRA even before we arrive at FRA. we are a group of 8 travellers and my PNR is QEKA8I
pl help.

[Saravanan Neel @sneel9]

Tried reaching Lufthansa helpline no, no response.

[Saravanan Neel @sneel9]

@Ankitakumari30 You need a better chair