sneha pandey

MBA student at Indian School of Business

[sneha pandey @snehapandey385]

@guzmanygomez I raised a support request for an order which your team confirmed will be refunded to me in 1-2 weeks. This was placed on Sep 5 but I haven’t heard back. Is there any customer support number I can reach you on?

[sneha pandey @snehapandey385]

@sephorasg recently noticed that my gift card expired on 3 Feb 2026. I completely overlooked the expiry date — would there be any chance I could still use it?

[sneha pandey @snehapandey385]

@medsavetpa submitted all documents for reimbursement yet no response. My insurance broker marsh is offering no support in the matter File Number :-20250415B008RH00559
#terriblecustomerexperience

[sneha pandey @snehapandey385]

@medsavetpa - do you have any customer support? Or is anybody in your team even monitoring customer issues on phone/email/ social accounts?

[sneha pandey @snehapandey385]

@medsavetpa - I have been following up for a claim reimbursement and there has been no reply from customer care on email or phone. Horrible customer service after being a 5yr customer. Is there anybody I can escalate this to?

[sneha pandey @snehapandey385]

@gigacares @StarHubCares I have been asking for updating my id on my giga! account. I have been without a functional phone number for 1 week because giga is not helping me. Atleast let me port out and for that I need by NRIC added to my profile!!! #worstcustomerservice

[sneha pandey @snehapandey385]

@StarHubCares - please respond asap with solution. I have no number or connectivity

[sneha pandey @snehapandey385]

@StarHub @gigasingapore Giga is rejecting my number porting request. They randomly stopped my network services. Didn’t respond to my ticket. Now I am trying to port to another service but they are rejecting my request. No ticket/live agent support available. Bad customer service

[sneha pandey @snehapandey385]

I have applied for a Citibank credit card in singapore but the process is so slow. @MoneySmartTeam @Citibank could you please support on this? I am getting multiple verification calls and there is no clear communication via the team @Citibanksupport

[sneha pandey @snehapandey385]

@Ryanair can you respond? I have an email saying my flight cancellation refund is added to my wallet but once I log in there is no money there? This is cheating your customers and not taking accountability @askryanair please refund this ASAP

[sneha pandey @snehapandey385]

We lost 1200 euros in 1 day apart from the exhaustion & misery of waiting at the airport with 0 support from @Ryanair for international tourists. We lost 2 days of our vacation and bookings we had made were non refundable. @askryanair least you can do is provide us compensation

[sneha pandey @snehapandey385]

WORST EXPERIENCE WITH @Ryanair Flight FR2053 was delayed & cancelled so we booked a 2nd flight FR5432 with @Ryanair & that also got cancelled! We booked a hotel that night & a flight 4X price next day. We have got NO REFUND, COMPENSATION OR RESPONSE on our complaint @askryanair

[sneha pandey @snehapandey385]

@woohoogifting Sent an email on 31st oct and still no response from your team.

[sneha pandey @snehapandey385]

@woohoogifting placed an order for @Lifestyle_Store e-gift card yday. E Gift card still not delivered. No response from woohoo customer care. Extremely disappointed in @Lifestyle_Store as your website routed me to @woohoogifting to buy a gift card. Bad customer experience

[sneha pandey @snehapandey385]

@Lifestyle_Store @Lifestyle_Store reopening this issue. Tried redeeming @woohoogifting e gift card at an offline lifestlyle store in Lucknow. Your billing team said it can only be used offline?!? The TNC shared on email/call stated it can be used offline. Clarify asap on why it’s not accepted.

[sneha pandey @snehapandey385]

@woohoogifting @woohoogifting I have sent you the money, KYC details. Why are you cheating a customer and not releasing a 7000 rupee @Lifestyle_Store gift card on order id WO003254469. No one answers emails or calls from your support team. This is terrible customer experience. Pl respond here

[sneha pandey @snehapandey385]

@Lifestyle_Store No response on @woohoogifting customer care no. They asked me for KYC details - I emailed yest and yet no sign of gift card. @Lifestyle_Store I ordered this for a birthday 2 days ago and I am distressed following up. @woohoogifting and @Lifestyle_Store gift card was a bad choice

[sneha pandey @snehapandey385]

@woohoogifting Can you please respond to my complaint. Your customer care team is not responding to email, tweets or phone calls. I ordered a gift card for birthday which is today and I have no confirmation of it’s delivery.

[sneha pandey @snehapandey385]

@MyntraSupport You have replied to me saying youve approved my return and that doesn’t resolve this. I haven’t asked for a return but for the product that I ordered to be sent to me. I didn’t raise a complaint for a return. That could have been processed through your app!!!

[sneha pandey @snehapandey385]

@myntra @MyntraSupport extremely disappointed with the way my complaint was dealt with. I received a wrong product with delayed delivery. After 2 weeks of raising this complaint you have not responded and just initiated a return without my knowledge?