@kstdc hey guys i have not received my refund for a cancellation made in August. TEPOIQAXP this is the cancellation referance number. Please let me know regarding the refund.
@LivBank I don’t think you guys got my point. I already have explained my issue to your human CS chat agents multiple times and all they say is that they will take care of it within 48 hours!!
@LivBank been trying to update my passport on the app for weeks now but the system is not able to scan it. I’ve been contacting “olivia” and your team via chat and this simple request of updating my passport has not been completed by your team.#liv#CustomerService#disappointed
@LivBank Yes you have. Just for the sake of it. Please read what I have sent and then respond accordingly rather than giving me a vague reply in my DM.